{"id":208,"date":"2023-05-23T17:26:00","date_gmt":"2023-05-23T16:26:00","guid":{"rendered":"https:\/\/dev-wordpress-ada6ff232ea8.hyperlane.co\/?page_id=208"},"modified":"2023-07-27T18:15:34","modified_gmt":"2023-07-27T17:15:34","slug":"help","status":"publish","type":"page","link":"https:\/\/blue-bike.be\/en\/help\/","title":{"rendered":"Help"},"content":{"rendered":"\n<div class='hero hero_help' id=\"block_3575c944a998e6e52d79d051e19b9096\">\n    \n    <div class='hero__bg'>\n      \n<picture>\n  <img decoding=\"async\" loading=\"lazy\"\n    class=\"image lazy \"\n    src=\"https:\/\/blue-bike.be\/wp-content\/uploads\/2023\/02\/05d340c3cafd21cde7eea8a2f7b53dbb-scaled-2400x0-c-default.webp\"\n    data-src=\"https:\/\/blue-bike.be\/wp-content\/uploads\/2023\/02\/05d340c3cafd21cde7eea8a2f7b53dbb-scaled-2400x0-c-default.webp\"\n    alt=\"image\"\n    title=\"\" \/>\n<\/picture>\n    <\/div>\n  \n  <div class='hero__inner'>\n    <div class='hero__container'>\n      <div class='hero__content'>\n\n        \n        \n                  \n<div class='search-topic'>\n  <div class='search-topic__inner'>\n    <div class='search-topic__head'>\n      \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-help\">\n  \n  \n  \n  \n  \n  \n      <path d=\"M9.20554 3.76329C11.3659 2.46923 13.8369 1.78538 16.3553 1.7846C18.4505 1.78336 20.519 2.25507 22.4066 3.16455C24.2942 4.07403 25.9522 5.39783 27.2569 7.03728C28.5616 8.67673 29.4795 10.5895 29.9422 12.6331C30.4048 14.6766 30.4002 16.7983 29.9287 18.8398C29.4571 20.8813 28.531 22.7901 27.219 24.4238C25.9072 26.0576 24.2434 27.3742 22.3519 28.2754C20.4603 29.1767 18.3898 29.6393 16.2945 29.6288C14.5458 29.6203 12.8175 29.2823 11.1992 28.6359L3.58963 29.9029C2.73941 30.0446 2.04444 29.2297 2.31827 28.4126L4.26492 22.6023C3.18058 20.7004 2.55776 18.5653 2.45312 16.3694C2.33328 13.854 2.89797 11.3531 4.08707 9.13314C5.27614 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   <div class='search-topic__form'>\n      <input data-search-faq type='text' placeholder='Lock, bike, app, etc.'>\n      \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-search\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_10_2611)\">\n      <path d=\"M14.6938 28.1853C22.1102 28.1853 28.1222 22.1732 28.1222 14.7569C28.1222 7.34054 22.1102 1.3284 14.6938 1.3284C7.27746 1.3284 1.26532 7.34054 1.26532 14.7569C1.26532 22.1732 7.27746 28.1853 14.6938 28.1853Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M29.837 29.8998L24.1988 24.2619\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n 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class='topics__list'>\n                    <div class='topics-tab' data-tab-key=\"faq\" data-tab-index=\"hoe-werkt-blue-bike-en\">\n    \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-infos\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_10_2804)\">\n      <path d=\"M4.83342 25.9264C9.96371 31.9509 22.0367 31.9509 27.1671 25.9264C31.8923 20.3774 31.5337 9.51616 25.8464 4.76549C20.752 0.510275 11.2485 0.510275 6.15415 4.76549C0.466733 9.51616 0.108093 20.3774 4.83342 25.9264Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M13.1339 14.3374H16.5544V22.2515\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M13.1674 22.2515H19.9748\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M16.5876 8.50245V9.24023\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_10_2804\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n    <div class='topics-tab__text'>\n      \n\n                        \n\n\n\n<p class=\"text text_default-16-semibold text_lg-20-semibold \"\n>\n  How does Blue-bike work?\n<\/p>\n    <\/div>\n  <\/div>\n\n                    <div class='topics-tab' data-tab-key=\"faq\" data-tab-index=\"de-blue-bike-cargobike-en\">\n 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stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\"\n      stroke-linejoin=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n    <div class='topics-tab__text'>\n      \n\n                        \n\n\n\n<p class=\"text text_default-16-semibold text_lg-20-semibold \"\n>\n  Blue-bike voucher\n<\/p>\n    <\/div>\n  <\/div>\n\n                    <div class='topics-tab' data-tab-key=\"faq\" data-tab-index=\"de-blue-bike-fiets-en\">\n    \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-bike\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path fill-rule=\"evenodd\"\n      clip-rule=\"evenodd\"\n      d=\"M17.4222 5.71111C17.4222 5.31838 17.7406 5 18.1333 5H22.4C22.6492 5 22.8803 5.13049 23.009 5.34393C23.1377 5.55737 23.1452 5.82261 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25.6 15.6667C25.1723 15.6667 24.7571 15.7206 24.361 15.8221L26.2564 20.3709C26.4075 20.7335 26.236 21.1498 25.8735 21.3009C25.511 21.4519 25.0946 21.2805 24.9436 20.9179Z\"\n      fill=\"currentColor\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n    <div class='topics-tab__text'>\n      \n\n                        \n\n\n\n<p class=\"text text_default-16-semibold text_lg-20-semibold \"\n>\n  Bicycle use and rides\n<\/p>\n    <\/div>\n  <\/div>\n\n                    <div class='topics-tab' data-tab-key=\"faq\" data-tab-index=\"mijn-blue-bike-rit-en\">\n    \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-bike\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path fill-rule=\"evenodd\"\n      clip-rule=\"evenodd\"\n      d=\"M17.4222 5.71111C17.4222 5.31838 17.7406 5 18.1333 5H22.4C22.6492 5 22.8803 5.13049 23.009 5.34393C23.1377 5.55737 23.1452 5.82261 23.0289 6.04303L21.4963 8.9468L23.8095 14.4983C24.3777 14.333 24.9785 14.2444 25.6 14.2444C29.1346 14.2444 32 17.1098 32 20.6444C32 24.1791 29.1346 27.0444 25.6 27.0444C22.0654 27.0444 19.2 24.1791 19.2 20.6444C19.2 18.2358 20.5306 16.1379 22.4968 15.0457L21.8394 13.4679L15.6543 20.8901L15.9184 21.7618C16.2522 22.8633 15.2075 23.8844 14.1139 23.5256L12.3708 22.9536C11.4445 25.3471 9.12045 27.0444 6.4 27.0444C2.86538 27.0444 0 24.1791 0 20.6444C0 17.8 1.85564 15.3889 4.42238 14.5558L3.73337 13.1778H2.48889C1.70342 13.1778 1.06667 12.5411 1.06667 11.7556V9.69566C1.06667 8.76121 1.95245 8.08068 2.85534 8.32145L8.0109 9.69627C8.63348 9.86229 9.06667 10.4261 9.06667 11.0705V11.7556C9.06667 11.8782 9.05114 11.9973 9.02195 12.1108L11.7482 14.4459L12.0396 14.2121L11.0587 11.2693C10.9864 11.0525 11.0228 10.8141 11.1564 10.6287C11.2901 10.4432 11.5047 10.3333 11.7333 10.3333H16C16.3463 10.3333 16.6423 10.5828 16.7009 10.9241C16.7594 11.2655 16.5636 11.5994 16.2371 11.7149L13.0788 12.832L15.2043 19.2085L21.2223 11.9869L20.0547 9.18462C19.9731 8.98881 19.9832 8.7668 20.0822 8.57919L21.2206 6.42222H18.1333C17.7406 6.42222 17.4222 6.10385 17.4222 5.71111ZM5.32346 13.1778L5.86769 14.2663C6.04322 14.2518 6.22075 14.2444 6.4 14.2444C7.87882 14.2444 9.24049 14.746 10.3242 15.5883L10.6193 15.3516L8.02219 13.1271C7.9019 13.1602 7.77523 13.1778 7.64444 13.1778H5.32346ZM10.8988 18.5111H6.57053C5.88724 18.5111 5.33333 19.065 5.33333 19.7483C5.33333 20.283 5.67679 20.7571 6.18481 20.9238L11.0167 22.5093C10.2787 24.3345 8.48973 25.6222 6.4 25.6222C3.65085 25.6222 1.42222 23.3936 1.42222 20.6444C1.42222 17.8953 3.65085 15.6667 6.4 15.6667C8.3857 15.6667 10.0998 16.8294 10.8988 18.5111ZM12.4358 18.5111H13.4726L12.5192 15.6507L11.3507 16.5882C11.8163 17.1558 12.1863 17.805 12.4358 18.5111ZM24.9436 20.9179L23.0484 16.3695C21.5952 17.2387 20.6222 18.828 20.6222 20.6444C20.6222 23.3936 22.8509 25.6222 25.6 25.6222C28.3492 25.6222 30.5778 23.3936 30.5778 20.6444C30.5778 17.8953 28.3492 15.6667 25.6 15.6667C25.1723 15.6667 24.7571 15.7206 24.361 15.8221L26.2564 20.3709C26.4075 20.7335 26.236 21.1498 25.8735 21.3009C25.511 21.4519 25.0946 21.2805 24.9436 20.9179Z\"\n      fill=\"currentColor\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n    <div class='topics-tab__text'>\n      \n\n                        \n\n\n\n<p class=\"text text_default-16-semibold text_lg-20-semibold \"\n>\n  E-bike\n<\/p>\n    <\/div>\n  <\/div>\n\n                    <div class='topics-tab' data-tab-key=\"faq\" data-tab-index=\"blue-bike-kaart-en\">\n    \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-membership\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M2.46868 22.4525C2.63625 24.6441 4.42258 26.3426 6.61764 26.4564C12.9864 26.7865 19.0137 26.7865 25.3824 26.4564C27.5776 26.3426 29.3639 24.6441 29.5314 22.4525C29.8647 18.0944 29.8647 13.9064 29.5314 9.54831C29.3639 7.35668 27.5776 5.65816 25.3824 5.54438C19.0137 5.21421 12.9864 5.21421 6.61764 5.54438C4.42256 5.65816 2.63625 7.35668 2.46868 9.54831C2.13544 13.9064 2.13544 18.0944 2.46868 22.4525Z\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\" \/>\n    <path d=\"M16.015 20.8711C16.015 18.9587 14.3815 17.5083 11.851 17.5083C9.32052 17.5083 7.68701 18.9587 7.68701 20.8711\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M11.8492 17.5083C13.6776 17.5083 15.1599 16.026 15.1599 14.1976C15.1599 12.3692 13.6776 10.887 11.8492 10.887C10.0208 10.887 8.53857 12.3692 8.53857 14.1976C8.53857 16.026 10.0208 17.5083 11.8492 17.5083Z\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\"\n      stroke-linejoin=\"round\" \/>\n    <path d=\"M20.8838 13.1255H24.3391\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\"\n      stroke-linejoin=\"round\" \/>\n    <path d=\"M20.8838 18.8755H24.3391\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\"\n      stroke-linejoin=\"round\" \/>\n  \n  \n  \n  \n  <\/svg>\n    <div class='topics-tab__text'>\n      \n\n                        \n\n\n\n<p class=\"text text_default-16-semibold text_lg-20-semibold \"\n>\n  Pricing model &amp; account management\n<\/p>\n    <\/div>\n  <\/div>\n\n                    <div class='topics-tab' data-tab-key=\"faq\" data-tab-index=\"schade-diefstal-en\">\n    \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-repair\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10827)\">\n      <path d=\"M31.1404 6.50661C32.0145 8.54767 32.2285 10.811 31.7524 12.9797C31.2763 15.1485 30.1338 17.114 28.4851 18.6012C26.8363 20.0884 24.7638 21.0227 22.5576 21.2734C20.3515 21.5242 18.1221 21.0787 16.1817 19.9994L6.83664 30.827C6.08559 31.5781 5.06695 32 4.00481 32C2.94267 32 1.92403 31.5781 1.17298 30.827C0.421934 30.076 7.91357e-09 29.0573 0 27.9952C-7.91357e-09 26.9331 0.421934 25.9144 1.17298 25.1634L12.0006 15.8183C10.9213 13.8779 10.4758 11.6485 10.7266 9.44237C10.9773 7.2362 11.9116 5.16366 13.3988 3.51491C14.886 1.86616 16.8515 0.723751 19.0203 0.247619C21.189 -0.228514 23.4523 -0.0145322 25.4934 0.859608L18.4971 7.83923L19.4466 12.5534L24.1608 13.5029L31.1404 6.50661Z\"\n        fill=\"currentColor\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10827\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n    <div class='topics-tab__text'>\n      \n\n                        \n\n\n\n<p class=\"text text_default-16-semibold text_lg-20-semibold \"\n>\n  Damage &amp; Theft\n<\/p>\n    <\/div>\n  <\/div>\n\n                    <div class='topics-tab' data-tab-key=\"faq\" data-tab-index=\"betaling-en\">\n    \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-currency\">\n  \n  \n  \n  \n  \n      <path d=\"M4.57141 12.5714H18.2857\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\"\n      stroke-linejoin=\"round\" \/>\n    <path d=\"M4.57141 19.4286H18.2857\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\"\n      stroke-linejoin=\"round\" \/>\n    <path d=\"M26.2857 6.85714C25.7657 5.78014 23.7074 2.28571 17.2621 2.28571C10.8167 2.28571 6.94952 6.85714 6.94952 16C6.94952 25.1429 10.8167 29.7143 17.2621 29.7143C23.7074 29.7143 25.6233 26.3696 26.2857 25.1429\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M4.57141 12.5714H18.2857\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\"\n      stroke-linejoin=\"round\" \/>\n    <path d=\"M4.57141 19.4286H18.2857\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\"\n      stroke-linejoin=\"round\" \/>\n    <path d=\"M26.2857 6.85714C25.7657 5.78014 23.7074 2.28571 17.2621 2.28571C10.8167 2.28571 6.94952 6.85714 6.94952 16C6.94952 25.1429 10.8167 29.7143 17.2621 29.7143C23.7074 29.7143 25.6233 26.3696 26.2857 25.1429\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\" \/>\n  <\/svg>\n    <div class='topics-tab__text'>\n      \n\n                        \n\n\n\n<p class=\"text text_default-16-semibold text_lg-20-semibold \"\n>\n  Invoicing &amp; Payment\n<\/p>\n    <\/div>\n  <\/div>\n\n              <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n\n  <div class='faq' data-tab-content-index=\"hoe-werkt-blue-bike-en\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 1.80218C3.59666 1.71502 3.91112 1.69256 4.21983 1.73628C8.75679 2.48926 12.9072 4.75031 16.0002 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M15.9998 30.2859C17.6424 30.2859 17.6563 29.091 19.0714 28.0713C21.533 26.2981 25.3168 24.211 28.3296 23.8025C28.8697 23.7426 29.3685 23.485 29.7296 23.0791C30.091 22.6732 30.2889 22.1479 30.2857 21.6046V3.91211C30.2857 3.59467 30.2169 3.28098 30.0841 2.99262C29.9513 2.70427 29.7577 2.44811 29.5163 2.24178C29.2795 2.03918 29.0021 1.88933 28.7026 1.80218C28.4034 1.71502 28.0889 1.69256 27.7801 1.73628C23.2432 2.48926 19.0928 4.75031 15.9998 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10711\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  How does Blue-bike work?\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  What is Blue-bike?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Blue-bike is a shared bike system with more than 4,000 city bikes and e-bikes spread across more than 250 locations in Belgium. As a Blue-bike user, you have access to all those locations and bikes. That way, you always have a bike within reach.<\/p>\n<p>Blue-bike is the ideal solution for covering the first, last or all kilometres to your final destination.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  I already have a bike. Would Blue-bike still be of interest to me?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Absolutely! Blue-bike is not a replacement for your own bike, but a complement to it. With Blue-bike, you have access to a bike at more than 250 locations in Belgium.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Do I need to have an account to rent a Blue-bike?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>To rent our bikes, you first need to create a Blue-bike account. Then choose the formula that suits you best and link a payment method.<\/p>\n<p>More information about the different formulas and rates can be found in our app or on our <span style=\"color: #0087a3;\"><a style=\"color: #0087a3;\" href=\"https:\/\/blue-bike.be\/pricing\/\"><strong>pricing page<\/strong><\/a>.<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  4.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How do I rent a Blue-bike?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>You rent a Blue-bike via the Blue-bike app.<\/p>\n<ul>\n<li>Download the Blue-bike app <span style=\"color: #0078a3;\"><a style=\"color: #0078a3;\" href=\"https:\/\/blue-bike.be\/qr1\/\"><strong>here<\/strong><\/a><\/span>;<\/li>\n<li>Create an account;<\/li>\n<li>Choose a formula and register your payment method;<\/li>\n<li>Start, pause and end your ride via the app.<\/li>\n<\/ul>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  5.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How old do I have to be to use a Blue-bike?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <div id=\"tw-target-text-container\" class=\"tw-ta-container F0azHf tw-nfl\" tabindex=\"0\">\n<p>You can create a Blue-bike account from the age of 18. To use the bikes using a parent\u2019s or guardian\u2019s membership, you need to be at least 14 years old.<\/p>\n<p>To rent a cargo bike, you must be 18 years old.<\/p>\n<\/div>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  6.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  When can I use a Blue-bike?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Once you have created an account and selected a pricing model, you will be able to rent a bike 24\/7.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  7.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How many bikes can I borrow simultaneously?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <div id=\"tw-target-text-container\" class=\"tw-ta-container F0azHf tw-nfl\" tabindex=\"0\">\n<p>With your Blue-bike account, you can rent two bikes at the same time, regardless of your formula.<\/p>\n<p>With a voucher, you can rent one bike.<\/p>\n<\/div>\n<div class=\"iYB33c\">\n<p id=\"tw-tmenu\" class=\"tw-menu\">\n<\/div>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  8.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Can I return my Blue-bike to any Blue-bike location?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>At some locations, Blue-bike uses a <strong>back-to-many system<\/strong>. This means you can rent a bike and end your ride at another location within the same zone at no extra cost. This is currently possible in the City of Geel, the City of Mechelen, the Leuven transport region, the Ghent transport region and at Brussels Airport.<\/p>\n<p>If you select a location in a back-to-many zone in the app, the map zooms out to show the entire zone.<\/p>\n<p>At other locations, you are expected to return the bike to the starting location after use to avoid a surcharge. More information about the <strong>back-to-many system<\/strong> can be found <a href=\"https:\/\/blue-bike.be\/back-to-many-zones\/\"><strong>here.<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Exception:<\/strong> A ride with a cargo bike must always be ended at the starting location. In the app, you cannot end a cargo bike ride at a location other than the starting location. If you do leave the cargo bike at another location, we unfortunately have to charge a surcharge to bring the cargo bike back to the original location.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  9.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Can I use Blue-bike without a smartphone with internet connection?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <div id=\"tw-target-text-container\" class=\"tw-ta-container F0azHf tw-nfl\" tabindex=\"0\">\n<p>All our bikes are equipped with a digital lock and can be used the Blue-bike app, which means that you need a smartphone with Bluetooth and Internet connectivity.<\/p>\n<\/div>\n<div class=\"iYB33c\">\n<p id=\"tw-tmenu\" class=\"tw-menu\">\n<\/div>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  10.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Where can I find Blue-bike?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Blue-bikes are available at more than 250 mobility hubs in Belgium. You can find all locations <span style=\"color: #0087a3;\"><a style=\"color: #0087a3;\" href=\"https:\/\/www.blue-bike.be\/find-a-location\/\"><strong>here<\/strong><\/a> <\/span>on our website or in the Blue-bike app.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div class='faq' data-tab-content-index=\"mijn-blue-bike-rit-en\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 1.80218C3.59666 1.71502 3.91112 1.69256 4.21983 1.73628C8.75679 2.48926 12.9072 4.75031 16.0002 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M15.9998 30.2859C17.6424 30.2859 17.6563 29.091 19.0714 28.0713C21.533 26.2981 25.3168 24.211 28.3296 23.8025C28.8697 23.7426 29.3685 23.485 29.7296 23.0791C30.091 22.6732 30.2889 22.1479 30.2857 21.6046V3.91211C30.2857 3.59467 30.2169 3.28098 30.0841 2.99262C29.9513 2.70427 29.7577 2.44811 29.5163 2.24178C29.2795 2.03918 29.0021 1.88933 28.7026 1.80218C28.4034 1.71502 28.0889 1.69256 27.7801 1.73628C23.2432 2.48926 19.0928 4.75031 15.9998 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10711\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  E-bike\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Does Blue-bike also offer e-bikes?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Yes.<\/p>\n<p>In the Blue-bike app or on our <span style=\"color: #0078a3;\"><a style=\"color: #0078a3;\" href=\"https:\/\/blue-bike.be\/find-a-location\/\"><strong>location page<\/strong><\/a><\/span>, locations with an e-bike are indicated by a pink lightning bolt in the location marker. More information about the Blue-bike e-bike can be <span style=\"color: #0078a3;\">found\u00a0<\/span><a href=\"https:\/\/blue-bike.be\/e-bike\/\"><strong>here<\/strong><\/a>. In the app, you can check the exact availability of city bikes and e-bikes per location.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How do I recognise an e-bike location?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Locations with e-bikes are marked with a pink lightning bolt on the overview map. The icon shows the total number of bicycles available at the location, i.e. the overall number of e-bikes and city bikes at this location.<\/p>\n<p>Exact details on the availability of each type of bike can be found on the app for each location.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Do I need to be a Blue-bike user to rent an e-bike\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Yes. For all our bikes, you need an account and a valid formula\u00a0 before you can rent a bike. This also applies to e-bikes . You can use an e-bike with any of our formulas, just as you can with city bikes.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  4.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How does the e-bike work?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>The e-bike assistance switches on automatically when you start moving the bike. You cannot adjust the assistance level yourself. You can continue cycling even if the battery is empty<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  5.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How do I check the battery level on my e-bike?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>The battery level and estimated total range of the e-bike will be shown in the app when you are at an e-bike location. Click the location marker and click on select bike to view the available e-bikes.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  6.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Can I borrow an e-bike with a voucher?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Yes. As a business customer, you can purchase e-bike vouchers in the portal. As a private individual, you can purchase an e-bike voucher via the app of MaaS providers such as Olympus Mobility or KBC Mobile.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div class='faq' data-tab-content-index=\"de-blue-bike-cargobike-en\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 1.80218C3.59666 1.71502 3.91112 1.69256 4.21983 1.73628C8.75679 2.48926 12.9072 4.75031 16.0002 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M15.9998 30.2859C17.6424 30.2859 17.6563 29.091 19.0714 28.0713C21.533 26.2981 25.3168 24.211 28.3296 23.8025C28.8697 23.7426 29.3685 23.485 29.7296 23.0791C30.091 22.6732 30.2889 22.1479 30.2857 21.6046V3.91211C30.2857 3.59467 30.2169 3.28098 30.0841 2.99262C29.9513 2.70427 29.7577 2.44811 29.5163 2.24178C29.2795 2.03918 29.0021 1.88933 28.7026 1.80218C28.4034 1.71502 28.0889 1.69256 27.7801 1.73628C23.2432 2.48926 19.0928 4.75031 15.9998 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10711\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  Cargobike\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Does Blue-bike offer cargo bikes?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Yes, but they are currently only available in Leuven. The offer may be expanded further in the future.<\/p>\n<p>The cargo bikes can be found at specific locations, which are indicated in our app or on our<span style=\"color: #0078a3;\"><strong><a style=\"color: #0078a3;\" href=\"https:\/\/blue-bike.be\/en\/location-details\/\"> location page<\/a><\/strong><\/span> by a marker with a cargo bike icon. To make cargo bike locations visible in the app, you need to switch on the cargo bike filter on the overview map . In the app, the exact availability per bicycle type can be checked for each location.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How can I recognise a cargo bike location?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>You can recognise a location with cargo bikes by the markers with a cargo bike icon on the overview map. The icon shows the total number of available cargo bikes at that location. In general you will only find cargo bikes at a cargo bike location, an no other bike types.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Will additional cargo bike locations be added?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>After evaluating the project in Leuven, additional locations may be opened.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  4.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Do I need to be a Blue-bike user to rent a cargo bike?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Yes. For all our bicycles, you need to have an account and a valid rate formula\u00a0 before you can rent a bike. This also applies to cargo bikes. You can use a cargo bike with any of the current formulas.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  5.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How does the cargo bike work?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>After opening the lock with the app, you still need to switch on the cargo bike by pressing and holding the on button at the back of the display.<\/p>\n<p>You can set the assistance level yourself using the display, with control buttons at the front of the display.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  6.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How can I check the battery level and remaining range of a cargo bike?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>You can see the battery level and estimated range of the cargo bike in the app when you are at a cargo bike location. Tap the location marker and then tap select bike to view the cargo bike details.<\/p>\n<p>The range of the cargo bike strongly depends on the selected assistance level, the load and the terrain. Once you have switched on the display, you can get more accurate information while riding. By briefly pressing the on button, you can select which information is displayed. Press briefly several times to select range, which shows the remaining range available based on assistance level.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  7.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Can I rent a cargo bike with a voucher?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>No, it&#8217;s currently not possible to rent a cargo bike with a voucher.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  8.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Can I rent another bike in addition to the cargo bike?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><strong>Yes,<\/strong> as a user with a valid account, you can always rent two bikes, regardless of your formula and bicycle type.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  9.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Key points when riding a cargo bike?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <ul>\n<li>Do not load more than 80 kg into the cargo box.<\/li>\n<li>Transport a maximum of 2 children in the cargo box.<\/li>\n<li>Use the safety belts for children.<\/li>\n<li>Fold the stand against the magnet at the bottom of the cargo box before setting off.<\/li>\n<li>Make sure you can always keep the bike under control, taking into account your riding experience and the load.<\/li>\n<li>Always set off in first gear.<\/li>\n<li>Ride with an assistance level adapted to the terrain and load. A slightly lower assistance level gives you considerably more range.<\/li>\n<li>Always park the bike on a flat and stable surface.<\/li>\n<li>Always return the cargo bike to the location where it was rented.<\/li>\n<\/ul>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div class='faq' data-tab-content-index=\"blue-bike-voucher-en,de-blue-bike-fiets-en\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 1.80218C3.59666 1.71502 3.91112 1.69256 4.21983 1.73628C8.75679 2.48926 12.9072 4.75031 16.0002 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M15.9998 30.2859C17.6424 30.2859 17.6563 29.091 19.0714 28.0713C21.533 26.2981 25.3168 24.211 28.3296 23.8025C28.8697 23.7426 29.3685 23.485 29.7296 23.0791C30.091 22.6732 30.2889 22.1479 30.2857 21.6046V3.91211C30.2857 3.59467 30.2169 3.28098 30.0841 2.99262C29.9513 2.70427 29.7577 2.44811 29.5163 2.24178C29.2795 2.03918 29.0021 1.88933 28.7026 1.80218C28.4034 1.71502 28.0889 1.69256 27.7801 1.73628C23.2432 2.48926 19.0928 4.75031 15.9998 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10711\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  Blue-bike voucher\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  What is a voucher?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>A voucher is a separate ticket that allows you to rent a Blue-bike once.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Who can buy vouchers?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Purchasing vouchers is intended for business customers. As a private individual, you can also buy a voucher via the app of MaaS providers such as Olympus Mobility or KBC Mobile, or receive one through promotional campaigns.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How do I add a voucher to the app?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>You can upload a voucher in two ways.<\/p>\n<p>\u2022 If you received the voucher on your phone, click on the link.<br \/>\n\u2022 If you received the voucher on your PC or in paper format, go to \u2018<strong>my vouchers<\/strong>\u2019 in the app and scan the QR code.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  4.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How do I use a voucher in the app?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Having added the voucher to the app, click on the location where you would like to borrow a bike.<\/p>\n<ul>\n<li>Select an available bike.<\/li>\n<li>Click on \u2018<strong>use a voucher<\/strong>\u2019.<\/li>\n<li>Select a voucher from the list.<\/li>\n<\/ul>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  5.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  The app states that the voucher is invalid. What should I do?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Vouchers have a limited validity period. Check whether the voucher you want to upload is still valid.<\/p>\n<p>It is also possible that the voucher was already added on another device and has already been used to rent a Blue-bike.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  6.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  My voucher is no longer available in the Blue-bike app. What should I do?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Uploaded vouchers are stored locally on your device. If, for any reason, you had to clear the app data \u2014 or installed a new version \u2014 the vouchers will unfortunately disappear from your device as well.<\/p>\n<p>You will need to add the vouchers again. We apologise for the inconvenience.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  7.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Can I borrow an e-bike with a voucher?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Yes, you can also buy a voucher for an e-bike. The price is higher than for a city bike voucher.<\/p>\n<p>A voucher for a city bike cannot be used to rent an e-bike. The reverse is possible.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  8.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Can I also rent a cargo bike with a voucher?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>No, it is currently not possible to rent a cargo bike with a voucher. You can only rent a cargo bike if you have an account with one of our formulas.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div class='faq' data-tab-content-index=\"de-blue-bike-fiets-en\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 1.80218C3.59666 1.71502 3.91112 1.69256 4.21983 1.73628C8.75679 2.48926 12.9072 4.75031 16.0002 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M15.9998 30.2859C17.6424 30.2859 17.6563 29.091 19.0714 28.0713C21.533 26.2981 25.3168 24.211 28.3296 23.8025C28.8697 23.7426 29.3685 23.485 29.7296 23.0791C30.091 22.6732 30.2889 22.1479 30.2857 21.6046V3.91211C30.2857 3.59467 30.2169 3.28098 30.0841 2.99262C29.9513 2.70427 29.7577 2.44811 29.5163 2.24178C29.2795 2.03918 29.0021 1.88933 28.7026 1.80218C28.4034 1.71502 28.0889 1.69256 27.7801 1.73628C23.2432 2.48926 19.0928 4.75031 15.9998 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10711\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  Bicycle use and rides\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  I returned my bike, but my ride was not ended. What should I do?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Once you have completed your ride, you need to wait until you receive confirmation in the app that your ride correctly ended. A\u00a0 correctly ended\u00a0ride is also confirmed by e-mail stating the start and end location, the type of bike, the duration and cost of the ride.<\/p>\n<p>If you have completed your ride but it fails to stop and continues to run, please contact us using the <strong><a href=\"https:\/\/blue-bike.be\/en\/contact-us\/\">contact form<\/a><\/strong>. Once we have verified that your bike is at the Blue-bike location, we will terminate your ride.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Can I keep my bike for more than 24 hours?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Yes, you can. Relevant pricing for this can be found in the app and on our <span style=\"color: #0078a3;\"><strong><a style=\"color: #0078a3;\" href=\"https:\/\/blue-bike.be\/en\/pricing\/\">website<\/a><\/strong><\/span>.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Can I return my Blue-bike to a different location than the one where I started my ride from?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Yes, you can. Check our rates and surcharges <a href=\"https:\/\/blue-bike.be\/pricing\/\"><strong>here<\/strong><\/a>.<\/p>\n<p>In <strong>back-to-many zones<\/strong>, including the City of Geel, the City of Mechelen, the Ghent transport region, the Leuven transport region and Brussels Airport, you can end your ride at another Blue-bike point within the same zone at no extra cost. You can find an overview of all <strong>back-to-many zones<\/strong> <span style=\"color: #0078a3;\"><a style=\"color: #0078a3;\" href=\"https:\/\/blue-bike.be\/back-to-many-zones\/\"><strong>here<\/strong><\/a><\/span>.<\/p>\n<p><strong>Exception:<\/strong> A ride with a cargo bike must always be ended at the location where you rented the bike. In the app, it is not possible to end a cargo bike ride at a location other than the starting location. If you do leave the cargo bike at another location, we unfortunately have to charge a surcharge to bring the cargo bike back to the starting location.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  4.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Where can I check my ride history?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>You can view your completed rides in the app under \u2018<strong>My account<\/strong>\u2019 or via your <a href=\"https:\/\/my.blue-bike.be\/login\"><strong>My Blue-bike account<\/strong><\/a>.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  5.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Are Blue-bikes equipped with bicycle bags or child seats?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>No. To keep Blue-bike rentals as fast, easy and affordable as possible, bicycle bags or child seats cannot be rented. It is also technically not possible to mount bicycle bags or child seats on the bikes. However, the bike does have a handy basket that fits a laptop or shopping bag perfectly.<\/p>\n<p>At locations where a cargo bike is available, you can of course use a cargo bike to transport children or a larger load.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  6.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How do I pause my ride?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>You can pause your ride as often as you like. Your bike remains reserved for you during that time, and your rental time continues to run.<\/p>\n<ol>\n<li>Open the app and tap \u2018<strong>Locations<\/strong>\u2019 in the menu at the bottom.<\/li>\n<li>Tap \u2018<strong>Lock your bike<\/strong>\u2019.<\/li>\n<li>Tap \u2018<strong>Pause ride<\/strong>\u2019.<\/li>\n<li>Follow the instructions in the app.<\/li>\n<li>Ready to continue cycling? Tap \u2018<strong>Unlock your bike<\/strong>\u2019.<\/li>\n<\/ol>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  7.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How do I end my ride?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Return your Blue-bike to a Blue-bike location.<\/p>\n<ol>\n<li>Open the app and click on \u2018<strong>Locations<\/strong>\u2019 at the bottom of the menu;<\/li>\n<li>Click on \u2018<strong>Lock your bike<\/strong>\u2019;<\/li>\n<li>Click on \u2018<strong>End ride<\/strong>\u2019;<\/li>\n<\/ol>\n<p>Follow the instructions in the app and check that the ride has been ended.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  8.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  I forgot to end my ride in the app. What should I do?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>You can only end your ride when you are at a Blue-bike location and close to the bike. As long as you do not correctly end the ride via the app, the rental time will continue to run. Return to the bike as soon as possible and follow the steps in the app to end your ride correctly.<\/p>\n<p>If it is really not possible to return, please contact us at <a href=\"mailto:info@blue-bike.be\"><strong>info@blue-bike.be<\/strong><\/a> or fill in the <a href=\"https:\/\/blue-bike.be\/contact-us\/\"><strong>contact form<\/strong><\/a>.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  9.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  My smartphone is not connecting to the lock. What now?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Make sure Bluetooth remains enabled and that you are near the bike. Check whether you are standing next to the correct bike. Does the bike number shown in the app match the number on the bike?<\/p>\n<p>&nbsp;<\/p>\n<p>Did you receive an error message in the app while locking the bike?<\/p>\n<ul>\n<li>Close the error message.<\/li>\n<li>Try again a few times.<\/li>\n<li>Close the app completely and restart it.<\/li>\n<li>Turn Bluetooth off and back on, then try again.<\/li>\n<li>Restart your phone.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Still having problems? Send a free SMS with \u2018BLUE + location + problem\u2019 to 8686. We will contact you immediately.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div class='faq' data-tab-content-index=\"schade-diefstal-en\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 1.80218C3.59666 1.71502 3.91112 1.69256 4.21983 1.73628C8.75679 2.48926 12.9072 4.75031 16.0002 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M15.9998 30.2859C17.6424 30.2859 17.6563 29.091 19.0714 28.0713C21.533 26.2981 25.3168 24.211 28.3296 23.8025C28.8697 23.7426 29.3685 23.485 29.7296 23.0791C30.091 22.6732 30.2889 22.1479 30.2857 21.6046V3.91211C30.2857 3.59467 30.2169 3.28098 30.0841 2.99262C29.9513 2.70427 29.7577 2.44811 29.5163 2.24178C29.2795 2.03918 29.0021 1.88933 28.7026 1.80218C28.4034 1.71502 28.0889 1.69256 27.7801 1.73628C23.2432 2.48926 19.0928 4.75031 15.9998 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10711\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  Damage &#038; Theft\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How can I report a defect?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>After your ride, you can report a defect via the Blue-bike app.<\/p>\n<p>If you immediately notice that something is wrong, end your ride within 4 minutes and report the defect. We will not charge you, and you can select another bike.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  What should I do if I break down?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>An accident can happen to anyone. If that\u2019s the case please contact the Ethias free bicycle assistance service. They will take you to the Blue-bike location or &#8211; if necessary &#8211; to the hospital free of charge. Further information can be found <strong><a href=\"https:\/\/blue-bike.be\/ethias\">here<\/a><\/strong>.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  My Blue-bike has been stolen. What should I do?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Provide us with an official police report, which can be completed online, as soon as possible: <strong><a href=\"https:\/\/www.politie.be\/nl\/police-on-web\/neerleggen-van-een-klacht\">https:\/\/www.politie.be\/nl\/police-on-web\/neerleggen-van-een-klacht<\/a><\/strong>. Include the following details in your report:<\/p>\n<p>\u2022 brand: Blue-bike<br \/>\n\u2022 colour: blue<br \/>\n\u2022 additional information:<br \/>\n\u2022 unique bicycle number: BB xxx<br \/>\n\u2022 frame and fenders blue, rims painted orange<br \/>\n\u2022 basket on the luggage carrier<\/p>\n<p>In event of theft, please notify us as soon as possible via <strong><a href=\"info@blue-bike.be\">info@blue-bike.be<\/a><\/strong> and remember to provide us with the official police report in good time in order to avoid potentially significant costs.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div class='faq' data-tab-content-index=\"blue-bike-kaart-en\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 1.80218C3.59666 1.71502 3.91112 1.69256 4.21983 1.73628C8.75679 2.48926 12.9072 4.75031 16.0002 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M15.9998 30.2859C17.6424 30.2859 17.6563 29.091 19.0714 28.0713C21.533 26.2981 25.3168 24.211 28.3296 23.8025C28.8697 23.7426 29.3685 23.485 29.7296 23.0791C30.091 22.6732 30.2889 22.1479 30.2857 21.6046V3.91211C30.2857 3.59467 30.2169 3.28098 30.0841 2.99262C29.9513 2.70427 29.7577 2.44811 29.5163 2.24178C29.2795 2.03918 29.0021 1.88933 28.7026 1.80218C28.4034 1.71502 28.0889 1.69256 27.7801 1.73628C23.2432 2.48926 19.0928 4.75031 15.9998 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10711\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  Rate formulas &#038; account management\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How do I become a Blue-bike user?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Via the app:<\/p>\n<ul>\n<li>Download the Blue-bike app;<\/li>\n<li>Complete the various steps in the app;<\/li>\n<li>Confirm your e-mail address.<\/li>\n<\/ul>\n<p>Once you have created and confirmed your account, you will be able to select a formula and payment method, and you will then be ready to hit the road.<\/p>\n<p>Would you like to give Blue-bike a try, or do you plan to use the bikes only once? In that case the <strong>Ticket<\/strong> formula would be the best option. If you are planning to use the bikes more often, the <strong>Member<\/strong> formula would be the most favourable option. More than 10 rides per month, borrowing the bike between 2 and 12 hours on average? In that case <strong>Member Plus<\/strong> would offer you the best price. Further information regarding fare formulas can be found in our app or on our <a href=\"https:\/\/blue-bike.be\/en\/pricing\/\"><strong><u>pricing page<\/u><\/strong><\/a>.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Where can I find an overview of the different pricing models?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>If you have already selected a formula in the app, go to \u2018<strong>My account<\/strong>\u2019 &gt; \u2018<strong>My fare<\/strong>\u2019 and use the \u2018<strong>Select other formula<\/strong>\u2019 button to obtain an overview of other available formulas.<\/p>\n<p>Not selected a fare formula yet? You will be able to select one via \u2018<strong>My Account<\/strong>\u2019 &gt; \u2018<strong>My Rate<\/strong>\u2019<strong> providing you have already created and confirmed an account<\/strong>.<\/p>\n<p>Visit the website and check <a href=\"https:\/\/blue-bike.be\/en\/pricing\/\"><strong>here<\/strong> <\/a>for a summary of the various fare formulas.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Which pricing model would suit me best?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Would you like to give Blue-bike a try, or do you plan to use the bikes only once? In that case the <strong>Ticket<\/strong> formula would be the best option. If you are planning to use the bikes more often, the <strong>Member<\/strong> formula would be the most favourable option. More than 10 rides per month, borrowing the bike between 2 and 12 hours on average? In that case <strong>Member Plus<\/strong> would offer you the best price.<\/p>\n<p>You can also change your pricing model in the app at any time to match your usage.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  4.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Where do I change my pricing model?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>You can change your formula via the app. Log in, go to \u2018<strong>My Account<\/strong>\u2019 and click on \u2018<strong>My Rate<\/strong>\u2019 where you will be able to select another formula from the list of different options.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  5.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Do the pricing models apply to all locations?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Yes, a Blue-bike account and formula gives you access to our entire fleet and therefore to all locations. With any of the formulas, you can use a Blue-bike regardless of the location.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  6.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How do I adjust my personal details?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>You can update your personal details in your <strong>My Blue-bike<\/strong> environment. Log in <a href=\"https:\/\/my.blue-bike.be\/login\"><strong>here<\/strong><\/a> on our website with your e-mail address and your previously selected password. Complete the following steps:<\/p>\n<ul>\n<li>Click on \u2018<strong>profile<\/strong>\u2019 and select \u2018<strong>update<\/strong>\u2019;<\/li>\n<li>Update your data;<\/li>\n<li>Click on \u2018<strong>save<\/strong>\u2019.<\/li>\n<\/ul>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  7.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  I forgot my password. What should I do?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Your username is your e-mail address. Forgotten your password? Enter your e-mail address <a href=\"https:\/\/my.blue-bike.be\/forgot-password\"><strong>here<\/strong><\/a> and click on \u2018<strong>send<\/strong>\u2019. You will now receive an e-mail with a link to reset your password.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  8.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  I have a promotional code. Where can I use it?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>You enter the discount code when registering your pricing plan in the app. You can also apply a discount code when changing your pricing plan.<\/p>\n<p>\u2022 Discounts apply to new users and cannot be granted retroactively;<br \/>\n\u2022 A maximum of one discount applies per user;<br \/>\n\u2022 A discount code cannot be combined with other discount codes;<br \/>\n\u2022 By entering the discount code, you become a Blue-bike user and accept the general terms and conditions.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  9.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How do I renew my formula?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>With the exception of the <strong>Ticket<\/strong> formula, your formula will automatically be renewed annually or monthly (depending on the duration of your pricing model). You don&#8217;t have to do anything. After the agreed period, we will charge you again for the cost of your pricing model to ensure that you can continue to borrow Blue-bikes.<\/p>\n<p>You can cancel the pricing model in the app at any time.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  10.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How do I cancel my pricing model?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Open the app and follow these steps:<\/p>\n<p>\u2022 Tap \u2018<strong>My Account<\/strong>\u2019;<br \/>\n\u2022 Tap <strong>Manage account<\/strong>;<br \/>\n\u2022 Tap \u2018<strong>Cancel pricing plan<\/strong>\u2019;<\/p>\n<p>If your formula is renewed monthly or annually, the end date will be set to the next renewal date \u2014 unless you explicitly choose to cancel the formula immediately. Unfortunately, we cannot refund fees for the remaining term of your formula.<\/p>\n<p>Confirm the cancellation once more to fully cancel the formula.<\/p>\n<p>After your formula has reached its end date, you can also have your account deleted completely.<\/p>\n<p><strong>Please note: cancelling a formula is final. Do you still have questions after cancelling? Contact our customer service via the contact form or <\/strong><a href=\"mailto:info@blue-bike.be\"><strong>info@blue-bike.be<\/strong><\/a><strong>.<\/strong><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  11.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  I live abroad. Can I become a member?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Yes. Once you have registered your account, you can select a formula\u00a0 and use one of the following payment methods to pay for rides. We use the following international payment methods for our bikes:<\/p>\n<p>\u2022 Mastercard<br \/>\n\u2022 Visa<br \/>\n\u2022 Maestro<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div class='faq' data-tab-content-index=\"betaling-en\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 1.80218C3.59666 1.71502 3.91112 1.69256 4.21983 1.73628C8.75679 2.48926 12.9072 4.75031 16.0002 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M15.9998 30.2859C17.6424 30.2859 17.6563 29.091 19.0714 28.0713C21.533 26.2981 25.3168 24.211 28.3296 23.8025C28.8697 23.7426 29.3685 23.485 29.7296 23.0791C30.091 22.6732 30.2889 22.1479 30.2857 21.6046V3.91211C30.2857 3.59467 30.2169 3.28098 30.0841 2.99262C29.9513 2.70427 29.7577 2.44811 29.5163 2.24178C29.2795 2.03918 29.0021 1.88933 28.7026 1.80218C28.4034 1.71502 28.0889 1.69256 27.7801 1.73628C23.2432 2.48926 19.0928 4.75031 15.9998 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10711\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  Invoicing &#038; payment\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How much does a Blue-bike cost? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>To use our bikes you need to set up an account and formula.<\/p>\n<p>For example, the <strong>Ticket<\/strong> formula does not charge a fixed cost, but the cost per ride is higher. The <strong>Member<\/strong> formula charges a fixed monthly or annual cost, but your rides will be charged at a preferential rate. <strong>Member Plus<\/strong> charges a higher monthly or annual cost, but it gives you unlimited rides up to a maximum duration of 12 hours per ride.<\/p>\n<p>An overview of the different formula can be found in the app under \u2018<strong>My Account\u2019<\/strong> &gt; \u2018<strong>My rate&#8217;<\/strong> or <a href=\"https:\/\/blue-bike.be\/en\/pricing\/\"><strong><u>here<\/u><\/strong><\/a>.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  How much does a ride cost?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>The cost of your ride will depend upon your start location, bike type, duration of your ride, end location and pricing model. You can also find an overview of the fares for each location in the app.<\/p>\n<p>Click on a location in the \u2018<strong>Locations<\/strong>\u2019 overview in the app and refer to the applicable rates depending on your pricing model.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Can I pay by credit card or bank transfer?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Providing you have version 2.0 of the app, you will be able to pay for your pricing model and rides directly using one of the payment methods listed below:<\/p>\n<ul>\n<li>Bancontact<\/li>\n<li>Payconiq<\/li>\n<li>Mastercard<\/li>\n<li>Visa<\/li>\n<li>Maestro<\/li>\n<\/ul>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  4.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Where can I see how much I have been charged for a ride?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Once you have completed your ride, you will get confirmation in the app that your ride was ended correctly. You will also receive a confirmation e-mail with a breakdown of the cost of that particular ride.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  5.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Where can I change my payment method?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>You can only change your payment method in the app. Log in to the app and go to \u2018<strong>My Account<\/strong>\u2019, where you can check your current payment method in \u2018<strong>My payment method<\/strong>\u2019 and change your existing method\/card. New payment methods will always be validated with a \u20ac0.02 payment.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  6.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Payment for my last ride failed and I have now received a message stating that my account has been locked. What should I do?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Your account has been blocked because you still have an outstanding payment.<\/p>\n<p>Log in to the app to settle the payment today, or contact the administrator of your business account.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  7.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Why was a ride charged for a longer duration and  costs than I thought it should?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Once you have ended your ride, you need to wait until you see confirmation on the screen. You will always receive an e-mail confirmation as well when a ride has been ended correctly, showing further details of the duration and cost.<\/p>\n<p>If your ride did not end but you still completed the correct steps, please let us know as soon as possible using the <strong><a href=\"http:\/\/prd-wordpress-c3abab67b997.hyperlane.co\/contact-us\/\">contact form<\/a><\/strong>.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  8.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Why does the cost of a ride vary in different municipalities?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Some local governments may choose to help Blue-bike users along with a rate compensation for each ride. Select the desired location from the \u2018<strong>Location<\/strong>\u2019 overview in the app to view the applicable rates in that location.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  9.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Can I change my account number?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>Yes, you can. Log in to the app and complete the following steps:<\/p>\n<p>\u2022 Click on \u2018<strong>My Account<\/strong>\u2019;<br \/>\n\u2022 Click on \u2018<strong>My payment details<\/strong>\u2019;<br \/>\n\u2022 Click on \u2018<strong>Change Card<\/strong>\u2019;<br \/>\n\u2022 Confirm your selection again and \u2018<strong>Continue with card<\/strong>\u2019.<br \/>\n\u2022 Select the payment method\/card you want to change and complete the steps.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-208","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/blue-bike.be\/en\/wp-json\/wp\/v2\/pages\/208","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blue-bike.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blue-bike.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blue-bike.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blue-bike.be\/en\/wp-json\/wp\/v2\/comments?post=208"}],"version-history":[{"count":10,"href":"https:\/\/blue-bike.be\/en\/wp-json\/wp\/v2\/pages\/208\/revisions"}],"predecessor-version":[{"id":3635,"href":"https:\/\/blue-bike.be\/en\/wp-json\/wp\/v2\/pages\/208\/revisions\/3635"}],"wp:attachment":[{"href":"https:\/\/blue-bike.be\/en\/wp-json\/wp\/v2\/media?parent=208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}