{"id":473,"date":"2023-05-23T17:26:00","date_gmt":"2023-05-23T16:26:00","guid":{"rendered":"http:\/\/dev-wordpress-ada6ff232ea8.hyperlane.co\/help\/"},"modified":"2025-05-17T10:29:37","modified_gmt":"2025-05-17T09:29:37","slug":"help","status":"publish","type":"page","link":"https:\/\/blue-bike.be\/fr\/help\/","title":{"rendered":"Help"},"content":{"rendered":"\n<div class='hero hero_help' id=\"block_5376c8e845fb4a1b25f79fadd69df00b\">\n    \n    <div class='hero__bg'>\n      \n<picture>\n  <img decoding=\"async\" loading=\"lazy\"\n    class=\"image lazy \"\n    src=\"https:\/\/blue-bike.be\/wp-content\/uploads\/2023\/02\/05d340c3cafd21cde7eea8a2f7b53dbb-scaled-2400x0-c-default.webp\"\n    data-src=\"https:\/\/blue-bike.be\/wp-content\/uploads\/2023\/02\/05d340c3cafd21cde7eea8a2f7b53dbb-scaled-2400x0-c-default.webp\"\n    alt=\"image\"\n    title=\"\" \/>\n<\/picture>\n    <\/div>\n  \n  <div class='hero__inner'>\n    <div class='hero__container'>\n      <div class='hero__content'>\n\n                  \n\n                  \n  \n\n\n<h1 class=\"text text_default-32-bold hero__text \"\n>\n  Consultez notre FAQ\n<\/h1>\n        \n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold hero__text \"\n>\n  V\u00e9lo, point, mode de paiement, etc. \n<\/p>\n        \n                  \n<div class='search-topic'>\n  <div class='search-topic__inner'>\n    <div class='search-topic__head'>\n      \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-help\">\n  \n  \n  \n  \n  \n  \n      <path d=\"M9.20554 3.76329C11.3659 2.46923 13.8369 1.78538 16.3553 1.7846C18.4505 1.78336 20.519 2.25507 22.4066 3.16455C24.2942 4.07403 25.9522 5.39783 27.2569 7.03728C28.5616 8.67673 29.4795 10.5895 29.9422 12.6331C30.4048 14.6766 30.4002 16.7983 29.9287 18.8398C29.4571 20.8813 28.531 22.7901 27.219 24.4238C25.9072 26.0576 24.2434 27.3742 22.3519 28.2754C20.4603 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\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n      \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  Look up for topics\n<\/p>\n    <\/div>\n    <div class='search-topic__form'>\n      <input data-search-faq type='text' placeholder='Search for a topic'>\n      \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-search\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_10_2611)\">\n      <path d=\"M14.6938 28.1853C22.1102 28.1853 28.1222 22.1732 28.1222 14.7569C28.1222 7.34054 22.1102 1.3284 14.6938 1.3284C7.27746 1.3284 1.26532 7.34054 1.26532 14.7569C1.26532 22.1732 7.27746 28.1853 14.6938 28.1853Z\"\n        stroke=\"currentColor\"\n        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 \n\n                        \n\n\n\n<p class=\"text text_default-16-semibold text_lg-20-semibold \"\n>\n  Blue-Bike, comment \u00e7a marche ?\n<\/p>\n    <\/div>\n  <\/div>\n\n                    <div class='topics-tab' data-tab-key=\"faq\" data-tab-index=\"application-et-antivol-digital\">\n    \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-app\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_510_2732)\">\n      <path d=\"M19.5224 11.0144C19.6579 12.2809 20.6765 13.2996 21.9424 13.4407C22.8827 13.5455 23.8481 13.6355 24.8323 13.6355C25.8167 13.6355 26.782 13.5455 27.7223 13.4407C28.9882 13.2996 30.0069 12.2809 30.1425 11.0144C30.2423 10.0795 30.3269 9.11958 30.3269 8.141C30.3269 7.16239 30.2423 6.20251 30.1425 5.26756C30.0069 4.00104 28.9882 2.98241 27.7223 2.8413C26.782 2.7365 25.8167 2.64648 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fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-bike\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path fill-rule=\"evenodd\"\n      clip-rule=\"evenodd\"\n      d=\"M17.4222 5.71111C17.4222 5.31838 17.7406 5 18.1333 5H22.4C22.6492 5 22.8803 5.13049 23.009 5.34393C23.1377 5.55737 23.1452 5.82261 23.0289 6.04303L21.4963 8.9468L23.8095 14.4983C24.3777 14.333 24.9785 14.2444 25.6 14.2444C29.1346 14.2444 32 17.1098 32 20.6444C32 24.1791 29.1346 27.0444 25.6 27.0444C22.0654 27.0444 19.2 24.1791 19.2 20.6444C19.2 18.2358 20.5306 16.1379 22.4968 15.0457L21.8394 13.4679L15.6543 20.8901L15.9184 21.7618C16.2522 22.8633 15.2075 23.8844 14.1139 23.5256L12.3708 22.9536C11.4445 25.3471 9.12045 27.0444 6.4 27.0444C2.86538 27.0444 0 24.1791 0 20.6444C0 17.8 1.85564 15.3889 4.42238 14.5558L3.73337 13.1778H2.48889C1.70342 13.1778 1.06667 12.5411 1.06667 11.7556V9.69566C1.06667 8.76121 1.95245 8.08068 2.85534 8.32145L8.0109 9.69627C8.63348 9.86229 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15.6667C8.3857 15.6667 10.0998 16.8294 10.8988 18.5111ZM12.4358 18.5111H13.4726L12.5192 15.6507L11.3507 16.5882C11.8163 17.1558 12.1863 17.805 12.4358 18.5111ZM24.9436 20.9179L23.0484 16.3695C21.5952 17.2387 20.6222 18.828 20.6222 20.6444C20.6222 23.3936 22.8509 25.6222 25.6 25.6222C28.3492 25.6222 30.5778 23.3936 30.5778 20.6444C30.5778 17.8953 28.3492 15.6667 25.6 15.6667C25.1723 15.6667 24.7571 15.7206 24.361 15.8221L26.2564 20.3709C26.4075 20.7335 26.236 21.1498 25.8735 21.3009C25.511 21.4519 25.0946 21.2805 24.9436 20.9179Z\"\n      fill=\"currentColor\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n    <div class='topics-tab__text'>\n      \n\n                        \n\n\n\n<p class=\"text text_default-16-semibold text_lg-20-semibold \"\n>\n  Utilisation du v\u00e9lo et trajets\n<\/p>\n    <\/div>\n  <\/div>\n\n                    <div class='topics-tab' data-tab-key=\"faq\" data-tab-index=\"velo-electrique\">\n    \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-bike\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path fill-rule=\"evenodd\"\n      clip-rule=\"evenodd\"\n      d=\"M17.4222 5.71111C17.4222 5.31838 17.7406 5 18.1333 5H22.4C22.6492 5 22.8803 5.13049 23.009 5.34393C23.1377 5.55737 23.1452 5.82261 23.0289 6.04303L21.4963 8.9468L23.8095 14.4983C24.3777 14.333 24.9785 14.2444 25.6 14.2444C29.1346 14.2444 32 17.1098 32 20.6444C32 24.1791 29.1346 27.0444 25.6 27.0444C22.0654 27.0444 19.2 24.1791 19.2 20.6444C19.2 18.2358 20.5306 16.1379 22.4968 15.0457L21.8394 13.4679L15.6543 20.8901L15.9184 21.7618C16.2522 22.8633 15.2075 23.8844 14.1139 23.5256L12.3708 22.9536C11.4445 25.3471 9.12045 27.0444 6.4 27.0444C2.86538 27.0444 0 24.1791 0 20.6444C0 17.8 1.85564 15.3889 4.42238 14.5558L3.73337 13.1778H2.48889C1.70342 13.1778 1.06667 12.5411 1.06667 11.7556V9.69566C1.06667 8.76121 1.95245 8.08068 2.85534 8.32145L8.0109 9.69627C8.63348 9.86229 9.06667 10.4261 9.06667 11.0705V11.7556C9.06667 11.8782 9.05114 11.9973 9.02195 12.1108L11.7482 14.4459L12.0396 14.2121L11.0587 11.2693C10.9864 11.0525 11.0228 10.8141 11.1564 10.6287C11.2901 10.4432 11.5047 10.3333 11.7333 10.3333H16C16.3463 10.3333 16.6423 10.5828 16.7009 10.9241C16.7594 11.2655 16.5636 11.5994 16.2371 11.7149L13.0788 12.832L15.2043 19.2085L21.2223 11.9869L20.0547 9.18462C19.9731 8.98881 19.9832 8.7668 20.0822 8.57919L21.2206 6.42222H18.1333C17.7406 6.42222 17.4222 6.10385 17.4222 5.71111ZM5.32346 13.1778L5.86769 14.2663C6.04322 14.2518 6.22075 14.2444 6.4 14.2444C7.87882 14.2444 9.24049 14.746 10.3242 15.5883L10.6193 15.3516L8.02219 13.1271C7.9019 13.1602 7.77523 13.1778 7.64444 13.1778H5.32346ZM10.8988 18.5111H6.57053C5.88724 18.5111 5.33333 19.065 5.33333 19.7483C5.33333 20.283 5.67679 20.7571 6.18481 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text_default-16-semibold text_lg-20-semibold \"\n>\n  V\u00e9lo \u00e9lectrique\n<\/p>\n    <\/div>\n  <\/div>\n\n                    <div class='topics-tab' data-tab-key=\"faq\" data-tab-index=\"formules-tarifaires-et-gestion-des-comptes\">\n    \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-membership\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M2.46868 22.4525C2.63625 24.6441 4.42258 26.3426 6.61764 26.4564C12.9864 26.7865 19.0137 26.7865 25.3824 26.4564C27.5776 26.3426 29.3639 24.6441 29.5314 22.4525C29.8647 18.0944 29.8647 13.9064 29.5314 9.54831C29.3639 7.35668 27.5776 5.65816 25.3824 5.54438C19.0137 5.21421 12.9864 5.21421 6.61764 5.54438C4.42256 5.65816 2.63625 7.35668 2.46868 9.54831C2.13544 13.9064 2.13544 18.0944 2.46868 22.4525Z\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\" \/>\n    <path d=\"M16.015 20.8711C16.015 18.9587 14.3815 17.5083 11.851 17.5083C9.32052 17.5083 7.68701 18.9587 7.68701 20.8711\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M11.8492 17.5083C13.6776 17.5083 15.1599 16.026 15.1599 14.1976C15.1599 12.3692 13.6776 10.887 11.8492 10.887C10.0208 10.887 8.53857 12.3692 8.53857 14.1976C8.53857 16.026 10.0208 17.5083 11.8492 17.5083Z\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\"\n      stroke-linejoin=\"round\" \/>\n    <path d=\"M20.8838 13.1255H24.3391\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\"\n      stroke-linejoin=\"round\" \/>\n    <path d=\"M20.8838 18.8755H24.3391\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\"\n      stroke-linejoin=\"round\" \/>\n  \n  \n  \n  \n  <\/svg>\n    <div class='topics-tab__text'>\n      \n\n                        \n\n\n\n<p class=\"text text_default-16-semibold text_lg-20-semibold \"\n>\n  Formules tarifaires et gestion des comptes\n<\/p>\n    <\/div>\n  <\/div>\n\n                    <div class='topics-tab' data-tab-key=\"faq\" data-tab-index=\"degats-vol\">\n    \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-repair\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10827)\">\n      <path d=\"M31.1404 6.50661C32.0145 8.54767 32.2285 10.811 31.7524 12.9797C31.2763 15.1485 30.1338 17.114 28.4851 18.6012C26.8363 20.0884 24.7638 21.0227 22.5576 21.2734C20.3515 21.5242 18.1221 21.0787 16.1817 19.9994L6.83664 30.827C6.08559 31.5781 5.06695 32 4.00481 32C2.94267 32 1.92403 31.5781 1.17298 30.827C0.421934 30.076 7.91357e-09 29.0573 0 27.9952C-7.91357e-09 26.9331 0.421934 25.9144 1.17298 25.1634L12.0006 15.8183C10.9213 13.8779 10.4758 11.6485 10.7266 9.44237C10.9773 7.2362 11.9116 5.16366 13.3988 3.51491C14.886 1.86616 16.8515 0.723751 19.0203 0.247619C21.189 -0.228514 23.4523 -0.0145322 25.4934 0.859608L18.4971 7.83923L19.4466 12.5534L24.1608 13.5029L31.1404 6.50661Z\"\n        fill=\"currentColor\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10827\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n    <div class='topics-tab__text'>\n      \n\n                        \n\n\n\n<p class=\"text text_default-16-semibold text_lg-20-semibold \"\n>\n  D\u00e9g\u00e2ts &amp; vol\n<\/p>\n    <\/div>\n  <\/div>\n\n                    <div class='topics-tab' data-tab-key=\"faq\" data-tab-index=\"facturation-et-paiement\">\n    \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-currency\">\n  \n  \n  \n  \n  \n      <path d=\"M4.57141 12.5714H18.2857\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\"\n      stroke-linejoin=\"round\" \/>\n    <path d=\"M4.57141 19.4286H18.2857\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\"\n      stroke-linejoin=\"round\" \/>\n    <path d=\"M26.2857 6.85714C25.7657 5.78014 23.7074 2.28571 17.2621 2.28571C10.8167 2.28571 6.94952 6.85714 6.94952 16C6.94952 25.1429 10.8167 29.7143 17.2621 29.7143C23.7074 29.7143 25.6233 26.3696 26.2857 25.1429\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M4.57141 12.5714H18.2857\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\"\n      stroke-linejoin=\"round\" \/>\n    <path d=\"M4.57141 19.4286H18.2857\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\"\n      stroke-linejoin=\"round\" \/>\n    <path d=\"M26.2857 6.85714C25.7657 5.78014 23.7074 2.28571 17.2621 2.28571C10.8167 2.28571 6.94952 6.85714 6.94952 16C6.94952 25.1429 10.8167 29.7143 17.2621 29.7143C23.7074 29.7143 25.6233 26.3696 26.2857 25.1429\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.28571\"\n      stroke-linecap=\"round\" \/>\n  <\/svg>\n    <div class='topics-tab__text'>\n      \n\n                        \n\n\n\n<p class=\"text text_default-16-semibold text_lg-20-semibold \"\n>\n  Facturation et paiement\n<\/p>\n    <\/div>\n  <\/div>\n\n              <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n\n  <div class='faq' data-tab-content-index=\"blue-bike-comment-ca-marche\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 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\/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  Blue-bike, comment \u00e7a marche ?\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Qu&rsquo;est-ce que Blue-bike\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW112125779 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW112125779 BCX8\">Blue-bike est un syst\u00e8me de partage de plus de 3\u202f500 v\u00e9los de ville et v\u00e9los \u00e9lectriques r\u00e9partis sur plus de 200 sites en Belgique. En tant qu&rsquo;utilisateur de Blue-bike, vous avez acc\u00e8s \u00e0 tous ces points Blue-bike et \u00e0 tous ces v\u00e9los. De cette fa\u00e7on, vous avez toujours un v\u00e9lo en poche. Blue-bike est la solution id\u00e9ale pour parcourir les premiers, les derniers ou tous les kilom\u00e8tres jusqu&rsquo;\u00e0 votre destination finale.<\/span><\/span><span class=\"EOP SCXW112125779 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  J&rsquo;ai d\u00e9j\u00e0 mon propre v\u00e9lo. Blue-bike est-il int\u00e9ressant pour moi\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW260030295 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW260030295 BCX8\">Absolument\u202f! Blue-bike ne remplace pas votre propre v\u00e9lo, mais le compl\u00e8te. Avec Blue-bike, vous disposez d&rsquo;un v\u00e9lo dans plus de 200 lieux en Belgique. Id\u00e9al pour les derniers kilom\u00e8tres de votre trajet domicile-travail, une excursion d&rsquo;une journ\u00e9e ou une r\u00e9union sur place.<\/span><\/span><span class=\"EOP SCXW260030295 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Dois-je avoir un compte pour emprunter un Blue-bike\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Pour emprunter nos v\u00e9los, vous devez cr\u00e9er un compte (gratuit). Ensuite, vous choisissez la formule tarifaire qui vous convient le mieux et vous enregistrez un moyen de paiement.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Vous voulez essayer Blue-bike, ou vous pr\u00e9voyez de n&rsquo;utiliser les v\u00e9los qu&rsquo;une seule fois\u202f? Dans ce cas, la formule Ticket est la meilleure option. Si vous pr\u00e9voyez de faire du v\u00e9lo plus qu&rsquo;une seule fois, la formule Member sera plus \u00e9conomique. Plus de 10 trajets par mois, en empruntant le v\u00e9lo entre 2 et 12 heures en moyenne\u202f? La formule Member Plus vous offre alors le meilleur prix.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Vous trouverez plus d&rsquo;informations sur les formules tarifaires dans notre application ou sur notre <\/span><span style=\"color: #0078a3;\"><a style=\"color: #0078a3;\" href=\"https:\/\/blue-bike.be\/fr\/tarifs\/\" target=\"_blank\" rel=\"noopener\"><b>page Tarifs<\/b><\/a><\/span><span data-contrast=\"auto\">.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  4.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Comment emprunter un Blue-bike\u202f?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Vous pouvez emprunter un Blue-bike via l&rsquo;application Blue-bike.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">T\u00e9l\u00e9chargez l&rsquo;application Blue-bike <\/span><span style=\"color: #0078a3;\"><a style=\"color: #0078a3;\" href=\"https:\/\/blue-bike.be\/fr\/create-account\/\" target=\"_blank\" rel=\"noopener\"><b>ici<\/b><\/a><\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Cr\u00e9ez un compte.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Choisissez une formule tarifaire et enregistrez votre moyen de paiement.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">D\u00e9marrez, mettez en pause et terminez votre trajet via l&rsquo;application.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  5.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  \u00c0 partir de quel \u00e2ge puis-je utiliser Blue-bike\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW156222277 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW156222277 BCX8\">Vous pouvez cr\u00e9er un compte Blue-bike \u00e0 partir de 18 ans. Pour utiliser les v\u00e9los, par exemple dans le cadre d&rsquo;une adh\u00e9sion de vos parents ou de votre tuteur, vous devez \u00eatre \u00e2g\u00e9 de 14 ans.<\/span><\/span><span class=\"EOP SCXW156222277 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  6.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Quand puis-je emprunter un Blue-bike\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW224682842 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW224682842 BCX8\">Apr\u00e8s avoir cr\u00e9\u00e9 un compte et choisi une formule tarifaire, vous pouvez emprunter un v\u00e9lo 24 heures sur 24 et 7 jours sur 7.<\/span><\/span><span class=\"EOP SCXW224682842 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  7.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Combien de v\u00e9los puis-je emprunter\u202f?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW33347136 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33347136 BCX8\">Avec votre compte Blue-bike, quelle que soit votre formule tarifaire, vous pouvez emprunter deux v\u00e9los en m\u00eame temps. Avec un voucher, vous pouvez emprunter 1 v\u00e9lo.\u00a0<\/span><\/span><span class=\"EOP SCXW33347136 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  8.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Puis-je rendre mon Blue-bike \u00e0 n\u2019importe quel point Blue-bike\u202f?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW240131883 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW240131883 BCX8\">Dans certains endroits, Blue-bike utilise un syst\u00e8me \u00ab\u202fback-to-<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW240131883 BCX8\">many<\/span><span class=\"NormalTextRun SCXW240131883 BCX8\">\u202f\u00bb. Il est possible d&rsquo;y emprunter un v\u00e9lo et de terminer son trajet \u00e0 un autre endroit appartenant \u00e0 la m\u00eame zone, sans frais suppl\u00e9mentaires. C&rsquo;est actuellement le cas dans la Zone Ville de Geel, la Zone Ville de Malines, la Zone Ville de Louvain (v\u00e9los \u00e9lectriques uniquement) et la Zone R\u00e9gion de transport Gand. Dans d&rsquo;autres lieux, le but est de ramener le v\u00e9lo au point de d\u00e9part apr\u00e8s utilisation pour \u00e9viter un suppl\u00e9ment. Pour plus d&rsquo;informations sur les zones \u00ab\u202fback-to-<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW240131883 BCX8\">many<\/span><span class=\"NormalTextRun SCXW240131883 BCX8\">\u202f\u00bb, cliquez <\/span><\/span><a class=\"Hyperlink SCXW240131883 BCX8\" href=\"https:\/\/blue-bike.be\/back-to-many-zones\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW240131883 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW240131883 BCX8\" data-ccp-charstyle=\"Hyperlink\">ici.<\/span><\/span><\/a><span class=\"EOP SCXW240131883 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  9.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Puis-je utiliser Blue-bike sans smartphone avec connexion Internet\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW43678420 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW43678420 BCX8\">Tous nos v\u00e9los sont \u00e9quip\u00e9s d&rsquo;un antivol digital et peuvent \u00eatre emprunt\u00e9s via l&rsquo;application Blue-bike. Vous avez donc besoin d&rsquo;un smartphone dot\u00e9 d&rsquo;une connexion Bluetooth et d&rsquo;une connexion Internet.<\/span><\/span><span class=\"EOP SCXW43678420 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  10.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Pourquoi les distributeurs de cl\u00e9s ont-ils disparu\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Blue-bike passe aux antivols digitaux pour rendre son service plus flexible et plus convivial. Gr\u00e2ce \u00e0 cette nouvelle technologie, nous offrons plusieurs avantages qui n\u2019\u00e9taient pas possibles avec les distributeurs de cl\u00e9s\u202f:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\"><strong>Plus de flexibilit\u00e9 dans notre offre<\/strong>\u202f: par exemple, nous avons introduit des zones \u00ab\u202fback-to-many\u202f\u00bb, o\u00f9 vous pouvez rendre un v\u00e9lo \u00e0 plusieurs endroits, de nouvelles formules tarifaires, des v\u00e9los \u00e9lectriques.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\"><strong>Meilleure disponibilit\u00e9<\/strong>\u202f: en cas de panne d&rsquo;un distributeur de cl\u00e9s, l&rsquo;ensemble du point Blue-bike pouvait \u00eatre temporairement indisponible. Avec les antivols digitaux, c&rsquo;est du pass\u00e9.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\"><strong>Choisir son v\u00e9lo<\/strong>\u202f: d\u00e9sormais, vous pouvez choisir vous-m\u00eame le v\u00e9lo que vous souhaitez utiliser, ce qui vous \u00e9vite de perdre du temps \u00e0 chercher votre v\u00e9lo, \u00e0 r\u00e9gler la hauteur de la selle, etc.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Nous comprenons que ce changement n&rsquo;est pas \u00e9vident pour tout le monde et nous sommes pr\u00eats \u00e0 vous aider \u00e0 franchir le pas. N&rsquo;h\u00e9sitez pas \u00e0 nous contacter si vous avez d&rsquo;autres questions.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  11.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  O\u00f9 puis-je trouver un point Blue-bike\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW198800822 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198800822 BCX8\">Il y a des points Blue-bike dans plus de 200 gares, arr\u00eats de bus et de tram en Belgique. Tous les points sont disponibles <\/span><\/span><span style=\"color: #0078a3;\"><a class=\"Hyperlink SCXW198800822 BCX8\" style=\"color: #0078a3;\" href=\"https:\/\/www.blue-bike.be\/find-a-location\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW198800822 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW198800822 BCX8\" data-ccp-charstyle=\"Hyperlink\">ici<\/span><\/span><\/a><\/span><span class=\"TextRun SCXW198800822 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198800822 BCX8\"> sur notre site web ou dans l&rsquo;application Blue-bike.<\/span><\/span><span class=\"EOP SCXW198800822 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div class='faq' data-tab-content-index=\"utilisation-du-velo-et-trajets\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 1.80218C3.59666 1.71502 3.91112 1.69256 4.21983 1.73628C8.75679 2.48926 12.9072 4.75031 16.0002 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M15.9998 30.2859C17.6424 30.2859 17.6563 29.091 19.0714 28.0713C21.533 26.2981 25.3168 24.211 28.3296 23.8025C28.8697 23.7426 29.3685 23.485 29.7296 23.0791C30.091 22.6732 30.2889 22.1479 30.2857 21.6046V3.91211C30.2857 3.59467 30.2169 3.28098 30.0841 2.99262C29.9513 2.70427 29.7577 2.44811 29.5163 2.24178C29.2795 2.03918 29.0021 1.88933 28.7026 1.80218C28.4034 1.71502 28.0889 1.69256 27.7801 1.73628C23.2432 2.48926 19.0928 4.75031 15.9998 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10711\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  Mon trajet\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  J&rsquo;ai rendu mon v\u00e9lo, mais mon trajet n&rsquo;a pas \u00e9t\u00e9 termin\u00e9. Que dois-je faire maintenant\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Une fois que vous avez termin\u00e9 votre trajet, il est important d&rsquo;attendre la confirmation dans l&rsquo;application que votre trajet a \u00e9t\u00e9 termin\u00e9 correctement. La cl\u00f4ture correcte d&rsquo;un trajet est \u00e9galement confirm\u00e9e par un e-mail qui confirme aussi les points de d\u00e9part et d&rsquo;arriv\u00e9e, le type de v\u00e9lo, la dur\u00e9e et le co\u00fbt.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Si vous avez termin\u00e9 votre trajet et qu\u2019il est toujours en cours dans l\u2019application, contactez-nous via le formulaire de contact. Une fois que nous avons v\u00e9rifi\u00e9 que votre v\u00e9lo se trouve au point Blue-bike, nous cl\u00f4turons votre trajet.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Puis-je garder mon v\u00e9lo plus de 24 heures\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW15385876 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW15385876 BCX8\">Oui, c&rsquo;est possible. Vous trouverez les tarifs dans l&rsquo;application et sur notre site web.\u00a0<\/span><\/span><span class=\"EOP SCXW15385876 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Puis-je rendre mon Blue-bike \u00e0 un autre endroit que celui o\u00f9 je l&rsquo;ai emprunt\u00e9\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Oui, c&rsquo;est possible. Consultez nos tarifs et suppl\u00e9ments ici.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Dans les zones \u00ab\u202fback-to-many\u202f\u00bb, dont la Zone Ville de Louvain (v\u00e9los \u00e9lectriques uniquement), la Zone Ville de Geel, la Zone Ville de Malines et la Zone R\u00e9gion de transport Gand, vous pouvez terminer votre trajet sans frais suppl\u00e9mentaires \u00e0 un autre point Blue-bike dans la m\u00eame zone. Vous trouverez <\/span><b><span data-contrast=\"auto\">ici<\/span><\/b><span data-contrast=\"auto\"> un aper\u00e7u de toutes les zones \u00ab\u202fback-to-many\u202f\u00bb.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  4.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  O\u00f9 puis-je modifier mon mode de paiement\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW98547833 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW98547833 BCX8\">Vous pouvez consulter les trajets que vous avez effectu\u00e9s dans l&rsquo;application sous \u00ab\u202fMon compte\u202f\u00bb ou via votre compte <\/span><\/span><span style=\"color: #0078a3;\"><a class=\"Hyperlink SCXW98547833 BCX8\" style=\"color: #0078a3;\" href=\"https:\/\/my.blue-bike.be\/login\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW98547833 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW98547833 BCX8\" data-ccp-charstyle=\"Hyperlink\">My<\/span><span class=\"NormalTextRun SCXW98547833 BCX8\" data-ccp-charstyle=\"Hyperlink\"> Blue-bike<\/span><\/span><\/a><\/span><span class=\"TextRun SCXW98547833 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW98547833 BCX8\">.<\/span><\/span><span class=\"EOP SCXW98547833 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  5.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Puis-je garder mon Blue-bike la nuit\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW94239318 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW94239318 BCX8\">Oui, c&rsquo;est possible. Gardez un \u0153il sur votre temps de trajet, car le temps de trajet payant continue \u00e0 courir.<\/span><\/span><span class=\"EOP SCXW94239318 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  6.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Les Blue-bikes sont-ils \u00e9quip\u00e9s de sacoches ou de si\u00e8ges pour enfants\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW140497294 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW140497294 BCX8\">Non, pour que la location de Blue-bikes soit aussi rapide, facile et bon march\u00e9 que possible, vous ne pouvez pas louer de sacoches ou de si\u00e8ges pour enfants. Il n&rsquo;est pas non plus techniquement possible de monter des sacoches ou des si\u00e8ges pour enfants sur les v\u00e9los. Le v\u00e9lo est dot\u00e9 d&rsquo;un panier pratique qui convient parfaitement \u00e0 un ordinateur portable ou \u00e0 un sac de courses.<\/span><\/span><span class=\"EOP SCXW140497294 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div class='faq' data-tab-content-index=\"application-et-antivol-digital\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 1.80218C3.59666 1.71502 3.91112 1.69256 4.21983 1.73628C8.75679 2.48926 12.9072 4.75031 16.0002 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M15.9998 30.2859C17.6424 30.2859 17.6563 29.091 19.0714 28.0713C21.533 26.2981 25.3168 24.211 28.3296 23.8025C28.8697 23.7426 29.3685 23.485 29.7296 23.0791C30.091 22.6732 30.2889 22.1479 30.2857 21.6046V3.91211C30.2857 3.59467 30.2169 3.28098 30.0841 2.99262C29.9513 2.70427 29.7577 2.44811 29.5163 2.24178C29.2795 2.03918 29.0021 1.88933 28.7026 1.80218C28.4034 1.71502 28.0889 1.69256 27.7801 1.73628C23.2432 2.48926 19.0928 4.75031 15.9998 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10711\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  Application et antivol digital\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Comment emprunter un Blue-bike\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Rendez-vous \u00e0 un point Blue-bike et ouvrez l&rsquo;application. Cliquez sur \u00ab\u202fPoints Blue-bike\u202f\u00bb dans le menu et s\u00e9lectionnez le point Blue-bike sur la carte. Choisissez votre v\u00e9lo et suivez les instructions de l&rsquo;application.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Besoin d&rsquo;un peu plus d&rsquo;explications\u202f? Sur<\/span><b><span data-contrast=\"auto\">\u202f<\/span><\/b><span style=\"color: #0078a3;\"><a style=\"color: #0078a3;\" href=\"https:\/\/www.blue-bike.be\/lets-get-digital-alles-wat-je-moet-weten-over-onze-nieuwe-digitale-sloten\/\" target=\"_blank\" rel=\"noopener\"><b>cette page<\/b><\/a><\/span><span data-contrast=\"auto\">, vous trouverez toutes les informations sur les antivols digitaux et l&rsquo;application<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Comment faire une pause dans mon trajet\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Vous pouvez interrompre votre trajet autant de fois que vous le souhaitez. Votre v\u00e9lo reste en votre possession pendant tout ce temps et votre temps d&#8217;emprunt continue \u00e0 courir.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ol>\n<li><span data-contrast=\"auto\">Ouvrez l&rsquo;application et cliquez sur \u00ab\u202fPoints Blue-bike\u202f\u00bb dans le menu.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Cliquez sur \u00ab\u202fVerrouiller votre v\u00e9lo\u202f\u00bb.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Cliquez sur \u00ab\u202fMettre le trajet en pause\u202f\u00bb.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Suivez les instructions de l&rsquo;application.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Continuer le trajet\u202f? Cliquez sur \u00ab\u202fD\u00e9verrouiller votre v\u00e9lo\u202f\u00bb.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ol>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Comment puis-je terminer mon trajet\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Ramenez votre Blue-bike \u00e0 un point Blue-bike\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ol>\n<li><span data-contrast=\"auto\">Ouvrez l&rsquo;application et cliquez sur \u00ab\u202fPoints Blue-bike\u202f\u00bb dans le menu.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Cliquez sur \u00ab\u202fVerrouiller votre v\u00e9lo\u202f\u00bb.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Cliquez sur \u00ab\u202fTerminer le trajet\u202f\u00bb.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ol>\n<p><span data-contrast=\"auto\">Suivez les instructions de l&rsquo;application et v\u00e9rifiez que le trajet est termin\u00e9.<\/span><span data-ccp-props=\"{&quot;335559685&quot;:720}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  4.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  J&rsquo;ai oubli\u00e9 de terminer mon trajet dans l&rsquo;application. Que dois-je faire maintenant\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Vous ne pouvez terminer votre trajet que si vous vous trouvez \u00e0 un point Blue-bike et \u00e0 proximit\u00e9 du v\u00e9lo. Tant que vous n&rsquo;arr\u00eatez pas le trajet correctement via l&rsquo;application, le temps de trajet se poursuit. Retournez pr\u00e8s du v\u00e9lo d\u00e8s que possible et suivez les \u00e9tapes de l&rsquo;application pour terminer votre trajet correctement.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Vous ne pouvez vraiment pas retourner au point Blue-bike\u202f? Contactez-nous \u00e0 l&rsquo;adresse <span style=\"color: #0078a3;\"><a style=\"color: #0078a3;\" href=\"mailto:info@blue-bike.be\">info@blue-bike.be<\/a><\/span> ou remplissez le formulaire de contact. Nous vous aiderons dans les meilleurs d\u00e9lais.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  5.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Mon smartphone ne se connecte pas \u00e0 l\u2019antivol. Que dois-je faire maintenant\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Assurez-vous que votre Bluetooth reste activ\u00e9 et que vous \u00eates pr\u00e8s du v\u00e9lo. V\u00e9rifiez que vous \u00eates pr\u00e8s du bon v\u00e9lo. Le num\u00e9ro de v\u00e9lo affich\u00e9 par l&rsquo;application correspond-il au num\u00e9ro sur le v\u00e9lo\u202f?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Vous avez re\u00e7u un message d&rsquo;erreur dans l&rsquo;application pendant le processus\u202f?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Fermez le message d&rsquo;erreur.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">R\u00e9essayez plusieurs fois.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Fermez compl\u00e8tement l&rsquo;application et red\u00e9marrez-la.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">D\u00e9sactivez puis r\u00e9activez votre Bluetooth et r\u00e9essayez.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Red\u00e9marrez votre t\u00e9l\u00e9phone.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Vous avez toujours des probl\u00e8mes\u202f? Envoyez gratuitement un SMS \u00ab\u202fBLUE + emplacement + probl\u00e8me\u202f\u00bb au 8686. Nous vous contacterons imm\u00e9diatement.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  6.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Mon t\u00e9l\u00e9phone ne fonctionne plus. Comment continuer mon trajet\u202f?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW218241252 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW218241252 BCX8\">Vous ne pouvez d\u00e9verrouiller\/verrouiller un Blue-bike que par l&rsquo;interm\u00e9diaire de l&rsquo;application. Ne laissez jamais un v\u00e9lo sans surveillance. Votre t\u00e9l\u00e9phone ne fonctionne plus\u202f? Si c&rsquo;est le cas, informez-nous d\u00e8s que possible via un autre appareil par SMS au 8686 \u2013 commencez votre message par <\/span><span class=\"NormalTextRun SCXW218241252 BCX8\">\u00ab\u202f<\/span><span class=\"NormalTextRun SCXW218241252 BCX8\">BLUE + emplacement + probl\u00e8me<\/span><span class=\"NormalTextRun SCXW218241252 BCX8\">\u202f\u00bb<\/span><span class=\"NormalTextRun SCXW218241252 BCX8\">. Ensemble, nous trouverons une solution appropri\u00e9e.<\/span><\/span><span class=\"EOP SCXW218241252 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div class='faq' data-tab-content-index=\"voucher-blue-bike\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 1.80218C3.59666 1.71502 3.91112 1.69256 4.21983 1.73628C8.75679 2.48926 12.9072 4.75031 16.0002 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M15.9998 30.2859C17.6424 30.2859 17.6563 29.091 19.0714 28.0713C21.533 26.2981 25.3168 24.211 28.3296 23.8025C28.8697 23.7426 29.3685 23.485 29.7296 23.0791C30.091 22.6732 30.2889 22.1479 30.2857 21.6046V3.91211C30.2857 3.59467 30.2169 3.28098 30.0841 2.99262C29.9513 2.70427 29.7577 2.44811 29.5163 2.24178C29.2795 2.03918 29.0021 1.88933 28.7026 1.80218C28.4034 1.71502 28.0889 1.69256 27.7801 1.73628C23.2432 2.48926 19.0928 4.75031 15.9998 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10711\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  Voucher Blue-bike\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Qu&rsquo;est-ce qu&rsquo;un voucher\u202f?\n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW232219751 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW232219751 BCX8\">Un voucher est un ticket libre qui vous permet d&#8217;emprunter un Blue-bike une fois.<\/span><\/span><span class=\"EOP SCXW232219751 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Qui peut acheter des vouchers\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW63252329 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW63252329 BCX8\">L&rsquo;achat de vouchers est destin\u00e9 aux entreprises. En tant que particulier, vous pouvez \u00e9galement acheter un voucher via l&rsquo;application de fournisseurs <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63252329 BCX8\">MaaS<\/span><span class=\"NormalTextRun SCXW63252329 BCX8\"> tels qu&rsquo;Olympus <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63252329 BCX8\">Mobility<\/span><span class=\"NormalTextRun SCXW63252329 BCX8\"> ou KBC Mobile.<\/span><\/span><span class=\"EOP SCXW63252329 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Comment ajouter un voucher dans l&rsquo;application\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Vous pouvez t\u00e9l\u00e9charger un voucher de deux fa\u00e7ons.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Vous avez re\u00e7u le voucher sur votre t\u00e9l\u00e9phone\u202f: cliquez sur le lien.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Vous avez re\u00e7u le voucher sur votre ordinateur ou sur papier\u202f: dans l&rsquo;application, allez dans \u00ab\u202fmes vouchers\u202f\u00bb et scannez le code QR.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  4.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Comment utiliser un voucher\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Apr\u00e8s avoir ajout\u00e9 le voucher, cliquez sur le point o\u00f9 vous souhaitez emprunter un v\u00e9lo dans l\u2019application.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Choisissez un v\u00e9lo disponible.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Cliquez sur \u00ab\u202fUtiliser un voucher\u202f\u00bb.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Choisissez un voucher dans la liste.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  5.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Le voucher n&rsquo;est pas valable selon l&rsquo;application. Que dois-je faire maintenant\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Les vouchers ont une dur\u00e9e de validit\u00e9 limit\u00e9e. V\u00e9rifiez si le voucher que vous souhaitez charger est encore valable.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Le voucher peut \u00e9galement avoir \u00e9t\u00e9 ajout\u00e9 sur un autre appareil et utilis\u00e9 pour emprunter un Blue-bike.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  6.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Mon voucher n&rsquo;est plus dans l&rsquo;application Blue-bike. Que dois-je faire maintenant\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Les vouchers t\u00e9l\u00e9charg\u00e9s sont enregistr\u00e9s localement sur votre appareil. Si, pour une raison quelconque, vous avez d\u00fb supprimer les donn\u00e9es de l&rsquo;application ou si vous avez install\u00e9 une nouvelle version, les vouchers dispara\u00eetront malheureusement de votre appareil.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Vous devrez ajouter \u00e0 nouveau les vouchers. Nous nous excusons pour ce d\u00e9sagr\u00e9ment.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  7.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Puis-je emprunter un v\u00e9lo \u00e9lectrique avec un voucher\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Oui, vous pouvez \u00e9galement acheter un voucher pour un v\u00e9lo \u00e9lectrique. Le prix est cependant plus \u00e9lev\u00e9 qu&rsquo;un voucher pour un v\u00e9lo de ville. Actuellement, l&rsquo;achat de vouchers n&rsquo;est possible que sur le portail utilisateur pour les entreprises.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Un voucher pour un v\u00e9lo de ville ne peut pas \u00eatre utilis\u00e9 pour emprunter un v\u00e9lo \u00e9lectrique. L\u2019inverse est possible.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div class='faq' data-tab-content-index=\"velo-electrique\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 1.80218C3.59666 1.71502 3.91112 1.69256 4.21983 1.73628C8.75679 2.48926 12.9072 4.75031 16.0002 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M15.9998 30.2859C17.6424 30.2859 17.6563 29.091 19.0714 28.0713C21.533 26.2981 25.3168 24.211 28.3296 23.8025C28.8697 23.7426 29.3685 23.485 29.7296 23.0791C30.091 22.6732 30.2889 22.1479 30.2857 21.6046V3.91211C30.2857 3.59467 30.2169 3.28098 30.0841 2.99262C29.9513 2.70427 29.7577 2.44811 29.5163 2.24178C29.2795 2.03918 29.0021 1.88933 28.7026 1.80218C28.4034 1.71502 28.0889 1.69256 27.7801 1.73628C23.2432 2.48926 19.0928 4.75031 15.9998 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10711\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  V\u00e9lo \u00e9lectrique\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Blue-bike propose-t-il des v\u00e9los \u00e9lectriques\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Oui, vous pouvez les trouver <\/span><i><span data-contrast=\"auto\">\u00e0 Ostende, Louvain, Anvers (Central et Berchem), Vilvorde, Courtrai, Bruges et dans toute la R\u00e9gion de transport Gand, entre autres<\/span><\/i><span data-contrast=\"auto\">, et nous d\u00e9veloppons constamment cette offre.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Dans notre application ou sur notre <\/span><span style=\"color: #0078a3;\"><a style=\"color: #0078a3;\" href=\"https:\/\/blue-bike.be\/fr\/find-a-location\/\" target=\"_blank\" rel=\"noopener\"><b>page Points Blue-bike<\/b><\/a><\/span><span data-contrast=\"auto\">, les emplacements avec v\u00e9los \u00e9lectriques sont indiqu\u00e9s par un \u00e9clair rose dans l\u2019indicateur du point Blue-bike. Vous trouverez <\/span><b><span data-contrast=\"auto\">ici<\/span><\/b><span data-contrast=\"auto\"> plus d&rsquo;informations sur les v\u00e9los \u00e9lectriques de Blue-bike. Dans l&rsquo;application, il est possible de consulter la disponibilit\u00e9 exacte par type de v\u00e9lo par point Blue-bike.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Comment reconna\u00eetre un point avec v\u00e9los \u00e9lectriques\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW232401540 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW232401540 BCX8\">Vous pouvez reconna\u00eetre un point avec v\u00e9los \u00e9lectriques \u00e0 l&rsquo;\u00e9clair rose sur la carte d&rsquo;ensemble. L&rsquo;ic\u00f4ne indique le nombre total de v\u00e9los disponibles \u00e0 cet endroit et correspond donc \u00e0 la somme du nombre de v\u00e9los \u00e9lectriques et de v\u00e9los de ville \u00e0 cet endroit. Dans l&rsquo;application, il est possible de consulter la disponibilit\u00e9 exacte par type de v\u00e9lo par point Blue-bike.<\/span><\/span><span class=\"EOP SCXW232401540 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Y aura-t-il d&rsquo;autres emplacements avec v\u00e9los \u00e9lectriques\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW183818677 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW183818677 BCX8\">Nous \u00e9largissons r\u00e9guli\u00e8rement notre offre de v\u00e9los \u00e9lectriques. Si des v\u00e9los \u00e9lectriques arrivent \u00e0 un endroit o\u00f9 vous avez r\u00e9cemment emprunt\u00e9 un v\u00e9lo, vous recevrez un <\/span><span class=\"NormalTextRun SCXW183818677 BCX8\">e-mail<\/span><span class=\"NormalTextRun SCXW183818677 BCX8\"> vous informant que vous trouverez bient\u00f4t des v\u00e9los \u00e9lectriques \u00e0 cet endroit.<\/span><\/span><span class=\"EOP SCXW183818677 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  4.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Faut-il \u00eatre utilisateur de Blue-bike pour emprunter un v\u00e9lo \u00e9lectrique\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW205902837 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW205902837 BCX8\">Oui, tous nos v\u00e9los n\u00e9cessitent que vous ayez un compte et une formule tarifaire valide avant de pouvoir emprunter un v\u00e9lo. Il en va de m\u00eame pour le v\u00e9lo \u00e9lectrique. Avec chacun des forfaits, vous pouvez prendre la route avec le v\u00e9lo \u00e9lectrique, comme c&rsquo;est le cas avec les v\u00e9los de ville.<\/span><\/span><span class=\"EOP SCXW205902837 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  5.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Fonctionnement du v\u00e9lo \u00e9lectrique \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW193021545 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW193021545 BCX8\">L\u2019assistance du v\u00e9lo \u00e9lectrique se met en marche automatiquement lorsque vous mettez le v\u00e9lo en mouvement. Vous ne pouvez pas r\u00e9gler l\u2019assistance lui-m\u00eame.\u202fM\u00eame avec une batterie d\u00e9charg\u00e9e, vous pouvez continuer \u00e0 p\u00e9daler.<\/span><\/span><span class=\"EOP SCXW193021545 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  6.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Comment v\u00e9rifier le niveau de charge de la batterie de mon v\u00e9lo \u00e9lectrique\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW20329155 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW20329155 BCX8\">Vous pouvez voir le niveau de la batterie et l&rsquo;autonomie estim\u00e9e du v\u00e9lo \u00e9lectrique dans l&rsquo;application lorsque vous vous trouvez \u00e0 un point Blue-bike avec v\u00e9los \u00e9lectriques. Cliquez sur l\u2019indicateur du point Blue-bike \u2013 cliquez sur s\u00e9lectionner un v\u00e9lo pour voir les v\u00e9los \u00e9lectriques.<\/span><\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  7.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Puis-je emprunter un v\u00e9lo \u00e9lectrique avec un voucher\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW55061506 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW55061506 BCX8\">Oui, vous pouvez actuellement acheter des vouchers pour v\u00e9los \u00e9lectriques en tant que client entreprise.<\/span><\/span><span class=\"EOP SCXW55061506 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div class='faq' data-tab-content-index=\"degats-vol\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 1.80218C3.59666 1.71502 3.91112 1.69256 4.21983 1.73628C8.75679 2.48926 12.9072 4.75031 16.0002 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M15.9998 30.2859C17.6424 30.2859 17.6563 29.091 19.0714 28.0713C21.533 26.2981 25.3168 24.211 28.3296 23.8025C28.8697 23.7426 29.3685 23.485 29.7296 23.0791C30.091 22.6732 30.2889 22.1479 30.2857 21.6046V3.91211C30.2857 3.59467 30.2169 3.28098 30.0841 2.99262C29.9513 2.70427 29.7577 2.44811 29.5163 2.24178C29.2795 2.03918 29.0021 1.88933 28.7026 1.80218C28.4034 1.71502 28.0889 1.69256 27.7801 1.73628C23.2432 2.48926 19.0928 4.75031 15.9998 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10711\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  D\u00e9g\u00e2ts &#038; vol\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Comment puis-je signaler un d\u00e9faut\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW196188721 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW196188721 BCX8\">Apr\u00e8s votre trajet, vous pouvez signaler un d\u00e9faut via l&rsquo;application Blue-bike. Voyez-vous imm\u00e9diatement que quelque chose ne va pas\u202f? Si vous terminez votre trajet dans les 4 minutes et signalez le d\u00e9faut, nous ne vous facturerons pas et vous pourrez choisir un autre v\u00e9lo.<\/span><\/span><span class=\"EOP SCXW196188721 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Que dois-je faire si je tombe en panne\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW178830303 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW178830303 BCX8\">Un accident peut arriver \u00e0 tout le monde. Contactez le service gratuit d&rsquo;assistance v\u00e9lo d&rsquo;Ethias. Ils vous emm\u00e8neront gratuitement au point Blue-bike ou, si n\u00e9cessaire, \u00e0 l&rsquo;h\u00f4pital. De plus amples informations sont disponibles <\/span><\/span><span style=\"color: #0078a3;\"><a class=\"Hyperlink SCXW178830303 BCX8\" style=\"color: #0078a3;\" href=\"https:\/\/www.blue-bike.be\/pech-onderweg-bel-ethias-voor-bijstand\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW178830303 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW178830303 BCX8\" data-ccp-charstyle=\"Hyperlink\">ici<\/span><\/span><\/a><\/span><span class=\"TextRun SCXW178830303 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW178830303 BCX8\">.<\/span><\/span><span class=\"EOP SCXW178830303 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Mon Blue-bike a \u00e9t\u00e9 vol\u00e9. Que dois-je faire maintenant\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Envoyez-nous le proc\u00e8s-verbal dans les plus brefs d\u00e9lais. Le proc\u00e8s-verbal peut \u00eatre \u00e9tabli en ligne\u202f:\u202f<\/span><span style=\"color: #0078a3;\"><a style=\"color: #0078a3;\" href=\"https:\/\/www.politie.be\/nl\/police-on-web\/neerleggen-van-een-klacht\"><b>https:\/\/www.politie.be\/fr\/declaration-en-ligne\/porter-plainte<\/b><\/a><\/span><span data-contrast=\"auto\">. Les \u00e9l\u00e9ments suivants doivent figurer dans votre d\u00e9claration\u202f:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">marque\u202f: Blue-bike<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">couleur\u202f: bleu<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">informations compl\u00e9mentaires\u202f:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">num\u00e9ro unique du v\u00e9lo\u202f: BB xxx<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">cadre et garde-boue bleus, jantes peintes en orange<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">panier sur le porte-bagage<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">En cas de vol, pr\u00e9venez-nous d\u00e8s que possible \u00e0 l&rsquo;adresse <\/span><span style=\"color: #0078a3;\"><a style=\"color: #0078a3;\" href=\"mailto:info@blue-bike.be\">info@blue-bike.be<\/a><\/span><span data-contrast=\"auto\"> et veillez \u00e0 nous fournir le proc\u00e8s-verbal \u00e0 temps afin d&rsquo;\u00e9viter d&rsquo;\u00e9ventuels frais \u00e9lev\u00e9s.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div class='faq' data-tab-content-index=\"formules-tarifaires-et-gestion-des-comptes\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 1.80218C3.59666 1.71502 3.91112 1.69256 4.21983 1.73628C8.75679 2.48926 12.9072 4.75031 16.0002 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M15.9998 30.2859C17.6424 30.2859 17.6563 29.091 19.0714 28.0713C21.533 26.2981 25.3168 24.211 28.3296 23.8025C28.8697 23.7426 29.3685 23.485 29.7296 23.0791C30.091 22.6732 30.2889 22.1479 30.2857 21.6046V3.91211C30.2857 3.59467 30.2169 3.28098 30.0841 2.99262C29.9513 2.70427 29.7577 2.44811 29.5163 2.24178C29.2795 2.03918 29.0021 1.88933 28.7026 1.80218C28.4034 1.71502 28.0889 1.69256 27.7801 1.73628C23.2432 2.48926 19.0928 4.75031 15.9998 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10711\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  Formules tarifaires et gestion des comptes\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Comment devenir utilisateur de Blue-bike\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Via l&rsquo;application\u202f:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">T\u00e9l\u00e9chargez l&rsquo;application Blue-bike.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Suivez les \u00e9tapes de l&rsquo;application.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Confirmez votre adresse e-mail.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Une fois que vous avez cr\u00e9\u00e9 et confirm\u00e9 votre compte, vous pouvez choisir une formule tarifaire et un mode de paiement et vous mettre en route imm\u00e9diatement.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Vous voulez essayer Blue-bike, ou vous pr\u00e9voyez de n&rsquo;utiliser les v\u00e9los qu&rsquo;une seule fois\u202f? Dans ce cas, la formule Ticket est la meilleure option. Si vous pr\u00e9voyez de faire du v\u00e9lo plus qu&rsquo;une seule fois, la formule Member sera plus \u00e9conomique. Plus de 10 trajets par mois, en empruntant le v\u00e9lo entre 2 et 12 heures en moyenne\u202f? La formule Member Plus vous offre alors le meilleur prix. Vous trouverez plus d&rsquo;informations sur les formules tarifaires dans notre application ou sur notre <\/span><span style=\"color: #0078a3;\"><a style=\"color: #0078a3;\" href=\"https:\/\/blue-bike.be\/fr\/tarifs\/\" target=\"_blank\" rel=\"noopener\"><b>page Tarifs<\/b><\/a><\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  O\u00f9 puis-je trouver un aper\u00e7u des diff\u00e9rentes formules tarifaires\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"none\">Si vous avez d\u00e9j\u00e0 choisi une formule dans l\u2019application, vous pouvez obtenir un aper\u00e7u des autres formules disponibles via <\/span><b><span data-contrast=\"none\">\u00ab\u202fMon compte\u202f\u00bb<\/span><\/b><span data-contrast=\"none\"> &gt; <\/span><b><span data-contrast=\"none\">\u00ab\u202fMon tarif\u202f\u00bb<\/span><\/b><span data-contrast=\"none\"> via le bouton <\/span><b><span data-contrast=\"none\">\u00ab\u202fChoisir une autre formule\u202f\u00bb<\/span><\/b><span data-contrast=\"none\">. Vous n\u2019avez pas encore choisi de formule tarifaire\u202f? Cela peut \u00e9galement se faire via <\/span><b><span data-contrast=\"none\">\u00ab\u202fMon compte\u202f\u00bb<\/span><\/b><span data-contrast=\"none\"> &gt; <\/span><b><span data-contrast=\"none\">\u00ab\u202fMon tarif\u202f\u00bb \u00e0 condition que vous ayez d\u00e9j\u00e0 cr\u00e9\u00e9 et confirm\u00e9 un compte<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Sur le site web, vous trouverez <\/span><span style=\"color: #0078a3;\"><a style=\"color: #0078a3;\" href=\"https:\/\/blue-bike.be\/fr\/tarifs\/\" target=\"_blank\" rel=\"noopener\"><b>ici<\/b><\/a><\/span><span data-contrast=\"none\"> un aper\u00e7u des diff\u00e9rentes formules tarifaires.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Quelle formule tarifaire me convient le mieux\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"none\">Vous voulez essayer Blue-bike, ou vous pr\u00e9voyez de n&rsquo;utiliser les v\u00e9los qu&rsquo;une seule fois\u202f? Dans ce cas, la formule <\/span><b><span data-contrast=\"none\">Ticket<\/span><\/b><span data-contrast=\"none\"> est la meilleure option. Si vous pr\u00e9voyez de faire du v\u00e9lo plus qu&rsquo;une seule fois, la formule <\/span><b><span data-contrast=\"none\">Member<\/span><\/b><span data-contrast=\"none\"> sera plus \u00e9conomique. Plus de 10 trajets par mois, en empruntant le v\u00e9lo entre 2 et 12 heures en moyenne\u202f? La formule <\/span><b><span data-contrast=\"none\">Member Plus<\/span><\/b><span data-contrast=\"none\"> vous offre alors le meilleur prix.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">En outre, vous pouvez \u00e0 tout moment modifier votre formule tarifaire dans l&rsquo;application pour l&rsquo;adapter \u00e0 votre utilisation.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  4.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  O\u00f9 puis-je modifier ma formule tarifaire\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW1287243 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1287243 BCX8\">La modification de la formule tarifaire peut \u00eatre effectu\u00e9e dans l&rsquo;application. Connectez-vous sur \u00ab\u202f<\/span><\/span><span class=\"TextRun SCXW1287243 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1287243 BCX8\">Mon compte<\/span><\/span><span class=\"TextRun SCXW1287243 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1287243 BCX8\">\u202f\u00bb, puis cliquez sur \u00ab\u202f<\/span><\/span><span class=\"TextRun SCXW1287243 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1287243 BCX8\">Mon tarif\u202f\u00bb<\/span><\/span><span class=\"TextRun SCXW1287243 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1287243 BCX8\">. Vous avez alors la possibilit\u00e9 de choisir une autre formule, et les diff\u00e9rentes options vous sont \u00e0 nouveau propos\u00e9es.<\/span><\/span><span class=\"EOP SCXW1287243 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  5.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Les formules tarifaires s&rsquo;appliquent-elles \u00e0 tous les points Blue-bike\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW133165074 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW133165074 BCX8\">Oui, une formule tarifaire vous donne acc\u00e8s \u00e0 l&rsquo;ensemble de notre flotte et donc \u00e0 tous les points Blue-bike. Avec chacune des formules tarifaires, vous pouvez prendre la route avec un Blue-bike quel que soit l&rsquo;endroit o\u00f9 vous vous trouvez.<\/span><\/span><span class=\"EOP SCXW133165074 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  6.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Comment adapter ma formule tarifaire actuelle\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Dans votre environnement My Blue-bike, vous pouvez modifier vos donn\u00e9es personnelles. Identifiez-vous <\/span><span style=\"color: #0078a3;\"><a style=\"color: #0078a3;\" href=\"https:\/\/my.blue-bike.be\/login\"><b>ici<\/b><\/a><\/span> <span data-contrast=\"auto\">sur notre site web avec votre adresse e-mail et le mot de passe que vous avez choisi. Proc\u00e9dez comme suit\u202f:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Cliquez sur \u00ab\u202fProfil\u202f\u00bb et choisissez \u00ab\u202fAdapter\u202f\u00bb.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Mettez vos coordonn\u00e9es \u00e0 jour.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Cliquez sur \u00ab\u202fEnregistrer\u202f\u00bb.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  7.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  J&rsquo;ai oubli\u00e9 mon mot de passe. Que dois-je faire maintenant\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW110529798 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW110529798 BCX8\">Votre nom d&rsquo;utilisateur est votre adresse <\/span><span class=\"NormalTextRun SCXW110529798 BCX8\">e-mail<\/span><span class=\"NormalTextRun SCXW110529798 BCX8\">. Vous avez perdu votre mot de passe\u202f? Saisissez\u202f<\/span><\/span><span style=\"color: #0078a3;\"><a class=\"Hyperlink SCXW110529798 BCX8\" style=\"color: #0078a3;\" href=\"https:\/\/my.blue-bike.be\/forgot-password\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW110529798 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW110529798 BCX8\" data-ccp-charstyle=\"Hyperlink\">ici<\/span><\/span><\/a><\/span> <span class=\"TextRun SCXW110529798 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW110529798 BCX8\">votre adresse <\/span><span class=\"NormalTextRun SCXW110529798 BCX8\">e-mail<\/span><span class=\"NormalTextRun SCXW110529798 BCX8\"> et cliquez sur \u00ab\u202fTransmettre\u202f\u00bb. Vous recevrez alors un <\/span><span class=\"NormalTextRun SCXW110529798 BCX8\">e-mail<\/span><span class=\"NormalTextRun SCXW110529798 BCX8\"> pour r\u00e9initialiser votre mot de passe.<\/span><\/span><span class=\"EOP SCXW110529798 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  8.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  J&rsquo;ai un code promo. O\u00f9 puis-je l\u2019utiliser\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Vous entrez le code avantage lors de l&rsquo;enregistrement de votre formule tarifaire dans l&rsquo;application. Il est \u00e9galement possible d&rsquo;appliquer un code avantage lors de la modification de la formule tarifaire.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Les avantages s&rsquo;appliquent aux nouveaux utilisateurs et ne peuvent \u00eatre accord\u00e9s avec effet r\u00e9troactif.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Il y a un maximum d&rsquo;un avantage par utilisateur.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Un code de r\u00e9duction n&rsquo;est pas cumulable avec d&rsquo;autres codes de r\u00e9duction.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">En introduisant le code de r\u00e9duction, vous devenez utilisateur de Blue-bike et acceptez les conditions g\u00e9n\u00e9rales.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  9.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Comment puis-je mettre fin \u00e0 mon adh\u00e9sion\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">A l&rsquo;exception de la formule ticket, votre formule est automatiquement renouvel\u00e9e annuellement ou mensuellement (en fonction de la dur\u00e9e de votre formule tarifaire). Vous n&rsquo;avez rien \u00e0 faire pour cela. Apr\u00e8s la p\u00e9riode convenue, nous vous facturerons \u00e0 nouveau le co\u00fbt de votre formule tarifaire afin que vous puissiez continuer \u00e0 emprunter des Blue-bikes.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Vous pouvez mettre fin \u00e0 la formule tarifaire dans l&rsquo;application \u00e0 tout moment.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  10.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Comment r\u00e9silier ma formule tarifaire\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Ouvrez l&rsquo;application et suivez les \u00e9tapes ci-dessous\u202f:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Cliquez sur \u00ab\u202fMon compte\u202f\u00bb.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Cliquez sur \u00ab\u202fG\u00e9rer le compte\u202f\u00bb.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Cliquez sur \u00ab\u202fMettre fin \u00e0 la formule tarifaire\u202f\u00bb.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Si votre formule tarifaire est renouvel\u00e9e mensuellement ou annuellement, la date de fin sera fix\u00e9e \u00e0 la prochaine date de renouvellement \u2013 \u00e0 moins que vous ne choisissiez explicitement de mettre fin \u00e0 la formule imm\u00e9diatement. Malheureusement, nous ne pouvons pas vous rembourser les frais pour les p\u00e9riodes restantes de votre formule.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Confirmez \u00e0 nouveau la r\u00e9siliation pour arr\u00eater compl\u00e8tement la formule tarifaire.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Apr\u00e8s la date de fin de votre formule tarifaire, vous pouvez \u00e9galement demander la suppression totale de votre compte.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Veuillez noter que la r\u00e9siliation d&rsquo;une formule tarifaire est d\u00e9finitive. Vous avez encore des questions apr\u00e8s la r\u00e9siliation\u202f? Veuillez contacter notre service client\u00e8le via le formulaire de contact ou <\/span><\/b><span style=\"color: #0078a3;\"><a style=\"color: #0078a3;\" href=\"mailto:info@blue-bike.be\"><b>info@blue-bike.be<\/b><\/a><\/span><b><span data-contrast=\"auto\">.<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  11.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  J\u2019habite \u00e0 l&rsquo;\u00e9tranger. Puis-je devenir membre\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Oui. Apr\u00e8s avoir enregistr\u00e9 votre compte, vous pouvez choisir une formule tarifaire et utiliser l&rsquo;un des moyens de paiement ci-dessous pour payer vos trajets. Nous proposons les modes de paiement internationaux suivants pour vous permettre de prendre la route avec nos v\u00e9los\u202f:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Master Card<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Visa<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Maestro<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div class='faq' data-tab-content-index=\"facturation-et-paiement\"\n       data-tab-content-key=\"faq\">\n    <div class='faq__inner'>\n      <div class='faq__container'>\n        <div class='faq__topic'>\n          <div class='faq__header'>\n            <div class='faq__icon'>\n              \n<svg width=\"32px\"\n  height=\"32px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon  icon-how\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <g clip-path=\"url(#clip0_151_10711)\">\n      <path d=\"M16.0002 30.2859C14.3576 30.2859 14.3437 29.091 12.9286 28.0713C10.467 26.2981 6.68312 24.211 3.67037 23.8025C3.13032 23.7426 2.63156 23.485 2.27033 23.0791C1.9091 22.6732 1.71102 22.1479 1.71432 21.6046V3.91211C1.7143 3.59467 1.78305 3.28098 1.91584 2.99262C2.04863 2.70427 2.24231 2.44811 2.48356 2.24178C2.72054 2.03918 2.99794 1.88933 3.2973 1.80218C3.59666 1.71502 3.91112 1.69256 4.21983 1.73628C8.75679 2.48926 12.9072 4.75031 16.0002 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n      <path d=\"M15.9998 30.2859C17.6424 30.2859 17.6563 29.091 19.0714 28.0713C21.533 26.2981 25.3168 24.211 28.3296 23.8025C28.8697 23.7426 29.3685 23.485 29.7296 23.0791C30.091 22.6732 30.2889 22.1479 30.2857 21.6046V3.91211C30.2857 3.59467 30.2169 3.28098 30.0841 2.99262C29.9513 2.70427 29.7577 2.44811 29.5163 2.24178C29.2795 2.03918 29.0021 1.88933 28.7026 1.80218C28.4034 1.71502 28.0889 1.69256 27.7801 1.73628C23.2432 2.48926 19.0928 4.75031 15.9998 8.15392V30.2859Z\"\n        stroke=\"currentColor\"\n        stroke-width=\"2.28571\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\" \/>\n    <\/g>\n    <defs>\n      <clipPath id=\"clip0_151_10711\">\n        <rect width=\"32\" height=\"32\" fill=\"white\" \/>\n      <\/clipPath>\n    <\/defs>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n            <\/div>\n            \n\n                  \n\n\n\n<p class=\"text text_default-20-semibold \"\n>\n  Facturation et paiement\n<\/p>\n          <\/div>\n          <div class='faq__list'>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  1.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Combien co\u00fbte Blue-bike\u202f?  \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Pour utiliser nos v\u00e9los, vous avez besoin d&rsquo;un compte et d&rsquo;une formule tarifaire. Ainsi, la formule tarifaire Ticket n&rsquo;a pas de co\u00fbts fixes, mais le co\u00fbt par trajet est plus \u00e9lev\u00e9. La formule tarifaire Member a un co\u00fbt mensuel ou annuel fixe, mais vous effectuez vos trajets \u00e0 un tarif avantageux. La formule Member Plus a un co\u00fbt mensuel ou annuel plus \u00e9lev\u00e9, mais elle vous permet d&rsquo;effectuer des trajets illimit\u00e9s d&rsquo;une dur\u00e9e maximale de 12 heures par trajet.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Un aper\u00e7u des diff\u00e9rentes formules tarifaires est disponible dans l&rsquo;application sous \u00ab\u202f<\/span><b><span data-contrast=\"auto\">Mon compte\u202f\u00bb<\/span><\/b><span data-contrast=\"auto\"> &gt; \u00ab\u202f<\/span><b><span data-contrast=\"auto\">Mon tarif\u202f\u00bb<\/span><\/b><span data-contrast=\"auto\"> ou <\/span><span style=\"color: #0078a3;\"><a style=\"color: #0078a3;\" href=\"https:\/\/blue-bike.be\/fr\/tarifs\/\"><b>ici<\/b><\/a><\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  2.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Quel est le co\u00fbt d&rsquo;un trajet\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Le prix de votre trajet d\u00e9pend de votre point de d\u00e9part, du type de v\u00e9lo, de la dur\u00e9e du trajet, du point d&rsquo;arriv\u00e9e et de votre formule tarifaire. Vous trouverez \u00e9galement dans l&rsquo;application un aper\u00e7u des tarifs par point Blue-bike.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Cliquez sur un point dans l&rsquo;aper\u00e7u des \u00ab\u202fPoints Blue-bike\u202f\u00bb dans l&rsquo;application et consultez les tarifs applicables \u00e0 ce lieu en fonction de votre formule tarifaire.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  3.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Puis-je payer par carte de cr\u00e9dit ou par virement\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Depuis la version 2.0 de l&rsquo;application, il est possible de payer vos formules tarifaires et vos trajets directement via l&rsquo;un des moyens de paiement \u00e9num\u00e9r\u00e9s ci-dessous\u202f:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Bancontact<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Payconiq<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Master Card<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Visa<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Maestro<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  4.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  O\u00f9 puis-je voir le co\u00fbt de mon trajet\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW149098166 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW149098166 BCX8\">Apr\u00e8s avoir termin\u00e9 votre trajet, vous recevrez une confirmation dans l&rsquo;application que votre trajet a \u00e9t\u00e9 correctement cl\u00f4tur\u00e9. Vous recevrez ensuite un <\/span><span class=\"NormalTextRun SCXW149098166 BCX8\">e-mail<\/span><span class=\"NormalTextRun SCXW149098166 BCX8\"> de confirmation avec le d\u00e9tail du co\u00fbt de ce trajet.<\/span><\/span><span class=\"EOP SCXW149098166 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  5.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  O\u00f9 puis-je modifier mon mode de paiement\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW101740338 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW101740338 BCX8\">La modification de votre mode de paiement ne peut se faire que dans l&rsquo;application. Connectez-vous \u00e0 l&rsquo;application et allez sur \u00ab\u202f<\/span><\/span><span class=\"TextRun SCXW101740338 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW101740338 BCX8\">Mon compte<\/span><\/span><span class=\"TextRun SCXW101740338 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW101740338 BCX8\">\u202f\u00bb<\/span><span class=\"NormalTextRun SCXW101740338 BCX8\">. Vous pouvez y v\u00e9rifier votre mode de paiement actuel sous <\/span><span class=\"NormalTextRun SCXW101740338 BCX8\">\u00ab\u202f<\/span><\/span><span class=\"TextRun SCXW101740338 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW101740338 BCX8\">Mes donn\u00e9es de paiement<\/span><\/span><span class=\"TextRun SCXW101740338 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW101740338 BCX8\">\u202f\u00bb<\/span><span class=\"NormalTextRun SCXW101740338 BCX8\">. Il est \u00e9galement possible de modifier la m\u00e9thode\/carte existante. Les nouveaux moyens de paiement sont toujours valid\u00e9s par un paiement de 0,02\u202f\u20ac.<\/span><\/span><span class=\"EOP SCXW101740338 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  6.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Le paiement de mon dernier trajet a \u00e9chou\u00e9 et je re\u00e7ois maintenant un message indiquant que mon compte a \u00e9t\u00e9 bloqu\u00e9. Que dois-je faire\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p>\u00c9tant donn\u00e9 que le paiement de la transaction pr\u00e9c\u00e9dente a \u00e9chou\u00e9 (il peut s&rsquo;agir d&rsquo;un trajet ou de l&rsquo;achat d&rsquo;une formule tarifaire), votre compte est automatiquement bloqu\u00e9. Pour d\u00e9bloquer votre compte, vous devez r\u00e9gler le montant d\u00fb par virement <strong>(<\/strong><strong>IBAN: BE74731015164307 &#8211; BIC: KREDBEBB<\/strong>), dans lequel nous vous demandons d&rsquo;ajouter votre num\u00e9ro de client et adresse mail comme r\u00e9f\u00e9rence. Contactez ensuite notre service client\u00e8le, qui confirmera le paiement et d\u00e9bloquera votre compte.<\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  7.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Pourquoi ai-je \u00e9t\u00e9 factur\u00e9 pour un trajet plus long qu\u2019il n&rsquo;a dur\u00e9, \u00e0 mon avis\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW226843974 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW226843974 BCX8\">Une fois que vous avez termin\u00e9 votre trajet, il est important d&rsquo;attendre de voir la confirmation \u00e0 l&rsquo;\u00e9cran. En outre, vous recevrez toujours un <\/span><span class=\"NormalTextRun SCXW226843974 BCX8\">e-mail<\/span><span class=\"NormalTextRun SCXW226843974 BCX8\"> de confirmation lorsqu&rsquo;un trajet se termine correctement, qui contiendra \u00e9galement des d\u00e9tails suppl\u00e9mentaires sur la dur\u00e9e et le co\u00fbt. Si votre trajet n&rsquo;est pas termin\u00e9 alors que vous avez pourtant suivi les \u00e9tapes correctes, <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW226843974 BCX8\">veuillez nous<\/span><span class=\"NormalTextRun SCXW226843974 BCX8\"> en informer d\u00e8s que possible en utilisant le <\/span><\/span><span style=\"color: #0078a3;\"><a class=\"Hyperlink SCXW226843974 BCX8\" style=\"color: #0078a3;\" href=\"https:\/\/blue-bike.be\/fr\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW226843974 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW226843974 BCX8\" data-ccp-charstyle=\"Hyperlink\">formulaire de contact<\/span><\/span><\/a><\/span><span class=\"TextRun SCXW226843974 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW226843974 BCX8\">.<\/span><\/span><span class=\"EOP SCXW226843974 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  8.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Pourquoi le prix d&rsquo;un trajet varie-t-il selon la commune\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span class=\"TextRun SCXW162288703 BCX8\" lang=\"FR-BE\" xml:lang=\"FR-BE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW162288703 BCX8\">Les communes peuvent d\u00e9cider de vous donner un coup de pouce avec une intervention par trajet. S\u00e9lectionnez l\u2019emplacement souhait\u00e9 dans l&rsquo;aper\u00e7u \u00ab\u202fPoints Blue-bike\u202f\u00bb de l&rsquo;application pour afficher les prix applicables \u00e0 cet endroit.<\/span><\/span><span class=\"EOP SCXW162288703 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class='faq__item' data-accordion>\n                <div class='faq__item-head' data-accordion-trigger>\n                  \n\n                  \n\n\n\n<p class=\"text text_default-14-regular \"\n>\n  9.\n<\/p>\n                  \n\n                  \n  \n\n\n<p class=\"text text_default-16-semibold faq__item-title \"\n>\n  Puis-je modifier mon mode de paiement\u202f? \n<\/p>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon plus icon-plus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M16 26.9091L16 5.09088\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n    <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                  \n<svg width=\"16px\"\n  height=\"16px\"\n  viewBox=\"0 0 32 32\"\n  fill=\"none\"\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  class=\"icon minus icon-minus\">\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n      <path d=\"M26.9091 16L5.09088 16\"\n      stroke=\"currentColor\"\n      stroke-width=\"2.29\"\n      stroke-linecap=\"round\" \/>\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  <\/svg>\n                <\/div>\n                <div class='faq__item-content'>\n                  <div class='faq__item-content-container'>\n                    \n\n                  \n  \n\n\n<div class=\"text text_default-14-regular faq__item-description \"\n>\n  <p><span data-contrast=\"auto\">Oui, c&rsquo;est possible. Connectez-vous \u00e0 l&rsquo;application et proc\u00e9dez comme suit\u202f:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Cliquez sur \u00ab\u202fMon compte\u202f\u00bb.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Cliquez sur \u00ab\u202fModifier la carte\u202f\u00bb.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Confirmez \u00e0 nouveau votre choix et \u00ab\u202fContinuez avec la carte\u202f\u00bb.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Choisissez le mode de paiement\/la carte que vous souhaitez modifier et suivez les \u00e9tapes.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n\n<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-473","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/blue-bike.be\/fr\/wp-json\/wp\/v2\/pages\/473","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blue-bike.be\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blue-bike.be\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blue-bike.be\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blue-bike.be\/fr\/wp-json\/wp\/v2\/comments?post=473"}],"version-history":[{"count":7,"href":"https:\/\/blue-bike.be\/fr\/wp-json\/wp\/v2\/pages\/473\/revisions"}],"predecessor-version":[{"id":8990,"href":"https:\/\/blue-bike.be\/fr\/wp-json\/wp\/v2\/pages\/473\/revisions\/8990"}],"wp:attachment":[{"href":"https:\/\/blue-bike.be\/fr\/wp-json\/wp\/v2\/media?parent=473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}